Hampton Court Palace
East Molesey, Surrey
Accessible parking, wheelchairs and outdoor buggies, accessible toilets, BSL guidance, a visual story and free carer or companion admission are available.
Jarvis Access status
Amber — some concerns
Independent assessmentStrong mobility, communication and companion support is available, but uneven floors, staircases and restricted rooms require advance route planning.
Accessible parking, wheelchairs, outdoor buggies, accessible toilets, BSL guidance, a visual story and free companion admission are published. The historic palace contains extensive uneven surfaces and stairs, some areas restrict wheelchair access and loan equipment is limited or cannot be used everywhere.
How to read the traffic-light status
- GreenNo significant accessibility concerns identified in the information reviewed.
- AmberSome concerns or limitations need to be considered when planning.
- RedSerious concerns or substantial barriers have been identified.
The status is an independent planning aid based on the evidence available when assessed. It is not a guarantee that every visitor will have the same experience or a legal finding about the venue.
Plan your visit
Access arrangements at a glance
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The palace contains extensive uneven floors and staircases and wheelchair access is restricted in some areas. Mobility equipment is limited and first come, while outdoor electric buggies cannot be used throughout every garden area.
Shared experience
Visitor reviews
Reviews can help with planning, but they reflect individual visits and do not replace the attraction’s current official guidance.