Why this site exists
A personal experience with a wider purpose.
Jarvis Access was created by Chris Jarvis. The idea grew from Chris’s experience of an ongoing dispute with Merlin Entertainments concerning access arrangements. That experience brought a wider problem into focus: disabled people and their carers should not have to search across multiple pages, interpret vague wording or arrive uncertain about the support available to them.
The purpose of this site reaches beyond any one company or dispute. We want to make published access information easier to find, compare and understand, while recognising that every person’s needs and every attraction’s arrangements are different.
Good access begins before a visit. It includes knowing how parking works, whether a route is step-free, what support is available, whether a carer ticket is offered and what evidence may be requested. Clear information gives people a fairer opportunity to plan with confidence and make choices for themselves.
Our independence matters. Jarvis Access is not affiliated with Merlin Entertainments or with the attractions listed. The directory does not decide individual disputes and does not replace confirmation from an attraction; it helps people understand the information attractions publish.
Our funding follows the same principle. Accessibility information stays free, and no commercial relationship can affect which venues are listed, how they are described or how they are assessed. Read our plain-language funding policy.