Great North Museum: Hancock
Newcastle upon Tyne, Tyne and Wear
Free entry, step-free access, lifts, accessible toilets, sensory resources and captioned or signed content provide broad support across this multi-floor museum.
Jarvis Access status
Green — no significant concerns identified
Independent assessmentNo significant concerns were identified across the museum's step-free circulation, facilities and sensory support.
The museum provides free entry, an entrance platform lift, lifts to every floor, accessible parking and toilets, a loan wheelchair, hearing support, captions, BSL, ear defenders, sensory bags and a visual story. A full Changing Places facility is across the road rather than inside, but an adult changing table and shower are available on the ground floor.
How to read the traffic-light status
- GreenNo significant accessibility concerns identified in the information reviewed.
- AmberSome concerns or limitations need to be considered when planning.
- RedSerious concerns or substantial barriers have been identified.
The status is an independent planning aid based on the evidence available when assessed. It is not a guarantee that every visitor will have the same experience or a legal finding about the venue.
Plan your visit
Access arrangements at a glance
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A ramp and external platform lift serve the entrance, and internal lifts reach all floors with voice and Braille controls. Four accessible parking bays and accessible toilets on each floor are provided. A ground-floor toilet includes a shower, seat and adult changing table, although the nearest fully equipped Changing Places toilet is across the road. Ear defenders, sensory bags, a visual story, captions and BSL content are available.
Shared experience
Visitor reviews
Reviews can help with planning, but they reflect individual visits and do not replace the attraction’s current official guidance.