[ { "name": "Eden Project", "slug": "eden-project", "place": "Bodelva, Cornwall", "region": "South West", "type": "Gardens & nature", "summary": "Accessible routes into the Biomes, a Changing Places toilet, free manual wheelchairs and free entry for personal assistants.", "tags": ["Step-free routes", "Changing Places", "Mobility equipment", "Hearing loops", "Tickets & concessions"], "ticketing": { "status": "Free personal-assistant ticket", "summary": "Personal assistants and carers enter free but still need a free ticket reserved with the visitor’s booking. Student and young-adult ticket types are also available.", "source": "https://www.edenproject.com/visit/faqs" }, "note": "Built in a former clay mine: expect long slopes and a short 1:10 section from accessible parking.", "verified": "29 Aug 2026", "source": "https://www.edenproject.com/visit/accessibility-guide", "tone": "green", "logo": { "src": "/assets/attractions/eden-project-logo.svg", "alt": "Eden Project logo", "theme": "dark" }, "media": { "src": "/assets/attractions/eden-project-access.webp", "alt": "A wheelchair user being supported along a wide path inside an Eden Project Biome", "caption": "A wheelchair-accessible route through the Biomes.", "credit": "Official accessibility guide", "source": "https://www.edenproject.com/visit/accessibility-guide" } }, { "name": "Science Museum", "slug": "science-museum", "place": "South Kensington, London", "region": "London", "type": "Museum", "summary": "Lift access between floors, accessible and Changing Places toilets, hearing loops and a downloadable sensory map.", "tags": ["Step-free routes", "Changing Places", "Sensory planning", "Hearing loops", "Tickets & concessions"], "ticketing": { "status": "Free general admission", "summary": "General museum admission is free for everyone, although a free timed ticket should be booked. Some exhibitions and activities charge separately and have their own offers and ticket rules.", "source": "https://www.sciencemuseum.org.uk/visit" }, "note": "Some interactive exhibits use magnets, flashing effects or sudden loud noises; gallery guidance is available.", "verified": "29 Aug 2026", "source": "https://www.sciencemuseum.org.uk/visit", "tone": "blue", "logo": { "src": "/assets/attractions/science-museum-logo.svg", "alt": "Science Museum logo", "theme": "light" }, "media": { "src": "/assets/attractions/science-museum-changing-place.webp", "alt": "Changing Places toilet at the Science Museum with a changing bench, hoist and grab rails", "caption": "The museum’s Changing Places toilet on level 0.", "credit": "Official accessibility guide", "source": "https://www.sciencemuseum.org.uk/visit/accessibility" } }, { "name": "Chester Zoo", "slug": "chester-zoo", "place": "Upton-by-Chester, Cheshire", "region": "North West", "type": "Zoo & wildlife", "summary": "One accompanying carer can enter free with supporting evidence, with BSL videos and tailored visitor information.", "tags": ["Carer ticket", "BSL information", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free accompanying-carer ticket", "summary": "A disabled visitor buying a full-price Adult, Student or Child ticket may bring one carer free. The carer ticket is collected on arrival and supporting evidence is required.", "source": "https://www.chesterzoo.org/tickets-membership-experiences/plan-your-visit/accessibility" }, "note": "Assistance dogs are welcome on a designated route; contact the zoo before visiting to arrange guidance.", "verified": "29 Aug 2026", "source": "https://www.chesterzoo.org/tickets-membership-experiences/plan-your-visit/accessibility", "tone": "brown", "logo": { "src": "/assets/attractions/chester-zoo-logo.png", "alt": "Chester Zoo logo", "theme": "light" }, "media": { "src": "/assets/attractions/chester-zoo-quiet-room.webp", "alt": "Exterior of Chester Zoo’s quiet room with a clearly labelled entrance", "caption": "The quiet room provides a calmer space during a visit.", "credit": "Official accessibility guide", "source": "https://www.chesterzoo.org/tickets-membership-experiences/plan-your-visit/accessibility" } }, { "name": "Blackpool Pleasure Beach Resort", "slug": "blackpool-pleasure-beach-resort", "place": "Blackpool, Lancashire", "region": "North West", "type": "Theme park", "summary": "EasyPass virtual queuing, an adult changing facility, wheelchair hire, sensory backpacks and a quiet sensory garden are available, with assistance animals welcomed under park rules.", "tags": ["Sensory planning", "Assistance dogs", "Mobility equipment", "Ride access scheme", "Tickets & concessions"], "ticketing": { "status": "Discounted Essential Companion ticket", "summary": "Eligible Access Card or Nimbus ID holders can obtain a reduced-price companion ticket. Registration is handled through Nimbus and applying at least seven days before visiting is recommended.", "source": "https://www.blackpoolpleasurebeach.com/accessibility/" }, "note": "EasyPass is a timed virtual-queue service rather than immediate ride access. A valid park eTicket is still required and ride-specific restrictions apply.", "verified": "29 Aug 2026", "source": "https://www.blackpoolpleasurebeach.com/accessibility/", "tone": "blue", "logo": { "src": "/assets/attractions/blackpool-pleasure-beach-logo.svg", "alt": "Pleasure Beach Resort logo", "theme": "dark" }, "media": { "src": "/assets/attractions/blackpool-pleasure-beach-facilities.webp", "alt": "Pleasure Beach Resort accessibility facilities information artwork", "caption": "Facilities guidance covers changing, mobility and sensory support.", "credit": "Official accessibility guide", "source": "https://www.blackpoolpleasurebeach.com/accessibility/" } }, { "name": "Flamingo Land Resort", "slug": "flamingo-land-resort", "place": "Kirby Misperton, North Yorkshire", "region": "Yorkshire & Humber", "type": "Theme park & zoo", "summary": "Designated accessible parking, disability wristbands, direct ride-access arrangements and detailed ride guidance are available for eligible visitors.", "tags": ["Accessible parking", "Ride access scheme", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "A disabled visitor who provides the accepted evidence can receive free entry for one carer. Photographic identification may also be required with benefit or disability documents.", "source": "https://www.flamingoland.co.uk/plan-your-visit/accessibility-guide/" }, "note": "Ride access and evacuation requirements vary. A carer may need to ride with the visitor, remain at the exit or provide physical assistance if an evacuation is needed.", "verified": "29 Aug 2026", "source": "https://www.flamingoland.co.uk/plan-your-visit/accessibility-guide/", "tone": "green", "logo": { "src": "/assets/attractions/flamingo-land-logo.svg", "alt": "Flamingo Land Resort logo", "theme": "light" }, "media": { "src": "/assets/attractions/flamingo-land-accessibility.webp", "alt": "Flamingo Land accessibility symbol showing a person using a walking stick", "caption": "The official accessibility guide includes designated parking close to the entrance.", "credit": "Official accessibility artwork", "source": "https://www.flamingoland.co.uk/plan-your-visit/accessibility-guide/" } }, { "name": "Paultons Park", "slug": "paultons-park", "place": "Ower, Hampshire", "region": "South East", "type": "Theme park", "summary": "A pre-booked Queue Assist scheme and detailed ride-by-ride access information explain entrances, steps, transfer needs, carer requirements and ride limits.", "tags": ["Queue assistance", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "50% Essential Companion discount", "summary": "Eligible Access Card holders with a +1 or +2 symbol can book one combined ticket for themselves and their companion, with 50% off the companion’s admission.", "source": "https://paultonspark.co.uk/info/accessibility/essential-companion/" }, "note": "Queue Assist and Essential Companion eligibility are separate. Apply in advance and check each ride because boarding, body-control and evacuation requirements differ.", "verified": "29 Aug 2026", "source": "https://paultonspark.co.uk/help/guests-with-access-requirements", "tone": "brown", "logo": { "src": "/assets/attractions/paultons-park-logo.png", "alt": "Paultons Park logo", "theme": "light" }, "media": { "src": "/assets/attractions/paultons-park-visit.webp", "alt": "Aerial view of Paultons Park showing paths, rides and landscaped areas", "caption": "The park’s scale and paths are useful to consider when planning routes and breaks.", "credit": "Official venue image", "source": "https://paultonspark.co.uk/help/guests-with-access-requirements" } }, { "name": "Drayton Manor Resort", "slug": "drayton-manor-resort", "place": "Near Tamworth, Staffordshire", "region": "West Midlands", "type": "Theme park & zoo", "summary": "Nimbus-based Easy Access, a ride-access chart, wheelchair and scooter hire, an adult hoist changing room and assistance-dog guidance support visit planning.", "tags": ["Assistance dogs", "Mobility equipment", "Adult changing facility", "Queue assistance", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion ticket", "summary": "Eligible visitors with the appropriate +1 or +2 Nimbus symbol can claim an Essential Companion ticket at the ticket office when accompanying a paying guest aged 12 or over.", "source": "https://www.draytonmanor.co.uk/plan-your-visit/accessibility" }, "note": "The Easy Access service uses a daily ride allowance and does not cover every attraction. Ride safety and evacuation restrictions still apply.", "verified": "29 Aug 2026", "source": "https://www.draytonmanor.co.uk/plan-your-visit/accessibility", "tone": "blue", "logo": { "src": "/assets/attractions/drayton-manor-logo.svg", "alt": "Drayton Manor Resort logo", "theme": "light" }, "media": { "src": "/assets/attractions/drayton-manor-accessibility.webp", "alt": "A wheelchair user and companion enjoying Drayton Manor Resort", "caption": "Drayton Manor publishes mobility, changing and ride-access guidance.", "credit": "Official accessibility guide", "source": "https://www.draytonmanor.co.uk/plan-your-visit/accessibility" } }, { "name": "Adventure Island", "slug": "adventure-island", "place": "Southend-on-Sea, Essex", "region": "East of England", "type": "Theme park", "summary": "The park itself is free to enter. Hearing loops are available at Customer Services and Adventure Inside, with a detailed accessibility policy covering individual rides.", "tags": ["Hearing loops", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "Half-price carer wristband", "summary": "The visitor requiring assistance pays the full wristband price and up to two eligible carers can receive equivalent wristbands at half price with accepted evidence.", "source": "https://adventureisland.co.uk/faqs/" }, "note": "Carer wristbands can only be used while accompanying the person being supported. Individual ride tickets do not currently receive the carer concession.", "verified": "29 Aug 2026", "source": "https://adventureisland.co.uk/wp-content/uploads/2024/03/accessibility-policy-WIP-2024.pdf", "tone": "green", "logo": { "src": "/assets/attractions/adventure-island-logo.webp", "alt": "Adventure Island logo", "theme": "dark" }, "media": { "src": "/assets/attractions/adventure-island-visit.webp", "alt": "The Axis ride at Adventure Island illuminated against a cloudy sky", "caption": "Individual ride seating, access and body-support requirements should be checked before visiting.", "credit": "Official venue image", "source": "https://adventureisland.co.uk/" } }, { "name": "Lightwater Valley", "slug": "lightwater-valley", "place": "North Stainley, North Yorkshire", "region": "Yorkshire & Humber", "type": "Family adventure park", "summary": "A Changing Places facility, designated accessible parking and a Nimbus-based Ride Easy Access Pass are available, with ride guidance provided for planning.", "tags": ["Changing Places", "Accessible parking", "Queue assistance", "Tickets & concessions"], "ticketing": { "status": "Free Essential Carer ticket", "summary": "A paying disabled visitor with the relevant +1 or +2 Nimbus symbol can include eligible Essential Carers free. Applications should be completed before visiting.", "source": "https://lightwatervalley.co.uk/index.php/accessibility" }, "note": "Only a valid Nimbus Access Card or Lightwater digital ID is accepted for the carer and ride-access schemes. Non-paying and complimentary guests are not eligible for a free carer place.", "verified": "29 Aug 2026", "source": "https://lightwatervalley.co.uk/index.php/accessibility", "tone": "brown", "logo": { "src": "/assets/attractions/lightwater-valley-logo.webp", "alt": "Lightwater Valley logo", "theme": "light" }, "media": { "src": "/assets/attractions/lightwater-valley-accessibility.webp", "alt": "Lightwater Valley Changing Places room with an adult changing bench, hoist and privacy screen", "caption": "The Changing Places facility includes an adult bench and hoist.", "credit": "Official accessibility guide", "source": "https://lightwatervalley.co.uk/index.php/accessibility" } }, { "name": "Yorkshire Wildlife Park", "slug": "yorkshire-wildlife-park", "place": "Auckley, Doncaster, South Yorkshire", "region": "Yorkshire & Humber", "type": "Zoo & wildlife", "summary": "A level paved entrance, Changing Places facility, manual wheelchair and mobility-scooter hire, level walkthrough routes and ground-level viewing areas support access around the park.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Reduced accessible and carer tickets", "summary": "The park offers lower-priced tickets for disabled adults and children, plus a separately priced Official Carer ticket. Supporting evidence is required for the accessible rate.", "source": "https://www.yorkshirewildlifepark.com/tickets-passes/admission/park-admission/" }, "note": "The accessible car park is approximately 240 metres from the wildlife-park entrance. Mobility equipment is limited, so pre-booking is recommended. Assistance dogs cannot enter animal walkthrough areas.", "verified": "30 Aug 2026", "source": "https://www.yorkshirewildlifepark.com/plan-your-visit/before-you-arrive/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/yorkshire-wildlife-park-logo.svg", "alt": "Yorkshire Wildlife Park logo", "theme": "light" }, "media": { "src": "/assets/attractions/yorkshire-wildlife-park-mobility.jpg", "alt": "Mobility scooter available to hire at Yorkshire Wildlife Park", "caption": "Mobility scooters can be pre-booked for a visit, subject to availability.", "credit": "Official accessibility guide", "source": "https://www.yorkshirewildlifepark.com/plan-your-visit/before-you-arrive/accessibility/" } }, { "name": "Lotherton", "slug": "lotherton", "place": "Aberford, Leeds, West Yorkshire", "region": "Yorkshire & Humber", "type": "Historic house, gardens & wildlife", "summary": "Ramped access to the house, level access at Wildlife World, nearby accessible parking, a Changing Places toilet and visual stories support planning across the estate.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer admission", "summary": "Carers accompanying a visitor who needs support are admitted free. When booking online, only tickets for the non-carers need to be added.", "source": "https://museumsandgalleries.leeds.gov.uk/access-at-lotherton-576n" }, "note": "Wildlife World includes an uphill gravel path, push-and-pull gates and a dark nocturnal house. Some gravel areas can be difficult for manual wheelchairs, and not all of the historic Edwardian Garden is wheelchair accessible.", "verified": "30 Aug 2026", "source": "https://museumsandgalleries.leeds.gov.uk/access-at-lotherton-576n", "tone": "brown", "logo": { "src": "/assets/attractions/lotherton-logo.svg", "alt": "Lotherton logo", "theme": "light" }, "media": { "src": "/assets/attractions/lotherton-estate.jpg", "alt": "Lotherton Hall viewed from the gardens with a broad gravel path in front", "caption": "The estate combines the historic house, gardens and Wildlife World.", "credit": "Official accessibility page", "source": "https://museumsandgalleries.leeds.gov.uk/access-at-lotherton-576n" } }, { "name": "Sewerby Hall and Gardens", "slug": "sewerby-hall-and-gardens", "place": "Sewerby, East Riding of Yorkshire", "region": "Yorkshire & Humber", "type": "Historic house, zoo & gardens", "summary": "Blue Badge bays, step-free alternative routes, a lift to all floors of the house, Changing Places and accessible toilets, hearing loops and a visual story support visits across the estate.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Sensory planning", "Assistance dogs", "Hearing loops", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free carer admission", "summary": "An accompanying carer is admitted free when the cared-for visitor pays standard admission and presents accepted supporting evidence. Arrangements can be made when more than one carer is required.", "source": "https://www.sewerbyhall.co.uk/accessibility/" }, "note": "The path from the car park has a slight incline and is about 200 metres long. Motorised wheelchairs and scooters are not permitted inside the house, but a limited number of manual wheelchairs are available for indoor use.", "verified": "30 Aug 2026", "source": "https://www.sewerbyhall.co.uk/accessibility/", "tone": "blue", "logo": { "src": "/assets/attractions/sewerby-hall-logo.png", "alt": "Sewerby Hall and Gardens logo", "theme": "dark" }, "media": { "src": "/assets/attractions/sewerby-hall-gardens.jpg", "alt": "Sewerby Hall framed by trees with benches across the lawn", "caption": "The estate brings together the historic house, zoo, gardens and parkland.", "credit": "Official venue image", "source": "https://www.sewerbyhall.co.uk/" } }, { "name": "Crealy Theme Park & Resort", "slug": "crealy-theme-park-resort", "place": "Clyst St Mary, Devon", "region": "South West", "type": "Theme park", "summary": "Most paths are flat and tarmacked, indoor areas are wheelchair accessible, wheelchair hire is available and trained assistance dogs are welcomed with restrictions.", "tags": ["Step-free routes", "Assistance dogs", "Mobility equipment", "Queue assistance", "Tickets & concessions"], "ticketing": { "status": "Companion discount; professional carers free", "summary": "Eligible Essential Companions receive 25% off the online ticket price. A professional carer may receive a complimentary ticket when evidence is supplied at least 72 hours ahead.", "source": "https://www.crealy.co.uk/info-support/accessibility/accessibility-ticketing/" }, "note": "Crealy uses the Nimbus Access Card or its own digital pass for access adjustments. Assistance dogs cannot enter rides and have restrictions in some animal areas.", "verified": "29 Aug 2026", "source": "https://www.crealy.co.uk/info-support/accessibility/accessibility-additional-information/", "tone": "green", "logo": { "src": "/assets/attractions/crealy-logo.webp", "alt": "Crealy Theme Park and Resort logo", "theme": "light" }, "media": { "src": "/assets/attractions/crealy-accessibility.webp", "alt": "Close view of Crealy ride seats with over-the-shoulder restraints", "caption": "Ride seats and restraint shapes are important to check alongside transfer requirements.", "credit": "Official venue image", "source": "https://www.crealy.co.uk/info-support/accessibility/accessibility-additional-information/" } }, { "name": "Beamish, The Living Museum of the North", "slug": "beamish-living-museum", "place": "Beamish, County Durham", "region": "North East", "type": "Living history museum", "summary": "Accessible parking, wheelchair and scooter hire, sensory bags, a quiet space, Changing Places facilities and wheelchair-accessible transport support visits across the large open-air site.", "tags": ["Changing Places", "Accessible parking", "Sensory planning", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free companion or carer admission", "summary": "A companion or carer needed to help a disabled visitor access the museum is admitted free. Valid Max Card holders can also receive 25% off eligible individual Beamish Unlimited Passes bought in person.", "source": "https://www.beamish.org.uk/access/" }, "note": "Beamish has uneven surfaces, steep slopes and historic buildings with stepped access. Its accessible buses can carry wheelchairs but cannot secure motorised scooters, so check the detailed guide and mobility-scooter map before travelling.", "verified": "29 Aug 2026", "source": "https://www.beamish.org.uk/access/", "tone": "brown", "logo": { "src": "/assets/attractions/beamish-logo.svg", "alt": "Beamish, The Living Museum of the North logo", "theme": "light" }, "media": { "src": "/assets/attractions/beamish-access-bus.webp", "alt": "An accessible heritage bus at Beamish with its rear wheelchair lift platform lowered", "caption": "Beamish operates accessible buses with tail lifts for wheelchair users.", "credit": "Official accessibility guide", "source": "https://www.beamish.org.uk/access/" } }, { "name": "Life Science Centre", "slug": "life-science-centre", "place": "Newcastle upon Tyne, Tyne and Wear", "region": "North East", "type": "Science centre", "summary": "Level access with lifts and ramps, a Changing Places toilet, wheelchair spaces, hearing loops, sensory bags, a visual story and relaxed sessions support different access needs.", "tags": ["Step-free routes", "Changing Places", "Sensory planning", "Assistance dogs", "Hearing loops", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free carer ticket", "summary": "A disabled visitor who needs support can pre-book one free carer ticket alongside their admission. Accepted evidence must be shown at reception on arrival.", "source": "https://www.life.org.uk/visit/ticket-prices/" }, "note": "Some interactive areas are dark or include patterns, moving images and loud noises. A sensory map and visual story are available, and monthly Relaxed Sunday Sessions offer lower-noise visiting time.", "verified": "29 Aug 2026", "source": "https://www.life.org.uk/visit/accessibility/", "tone": "blue", "logo": { "src": "/assets/attractions/life-science-centre-logo.svg", "alt": "Life Science Centre logo", "theme": "light" }, "media": { "src": "/assets/attractions/life-science-centre-map.webp", "alt": "Life Science Centre floor map showing lifts, step-free ramps, accessible toilets and a Changing Places facility", "caption": "The official map identifies lifts, step-free ramps and accessible facilities on both floors.", "credit": "Official visitor map", "source": "https://www.life.org.uk/science-centre-dinosaur-map/" } }, { "name": "The Alnwick Garden", "slug": "alnwick-garden", "place": "Alnwick, Northumberland", "region": "North East", "type": "Garden & family attraction", "summary": "Smooth accessible routes cover the Garden, with nearby accessible parking, a Changing Places toilet, hearing loops, sensory packs and wheelchairs or scooters available to pre-book.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Sensory planning", "Assistance dogs", "Mobility equipment", "Hearing loops", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One free carer place is available with a paying disabled visitor and proof of entitlement. It can be added by phone after booking or arranged at Admissions on the day.", "source": "https://www.alnwickgarden.com/visit-us/accessibility/" }, "note": "Wheelchairs are free to borrow and mobility scooters cost £10, subject to availability; pre-booking is recommended. The accessible car park is beside The Treehouse and can also be used as a drop-off point.", "verified": "29 Aug 2026", "source": "https://www.alnwickgarden.com/visit-us/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/alnwick-garden-logo.png", "alt": "The Alnwick Garden logo", "theme": "light" }, "media": { "src": "/assets/attractions/alnwick-garden-changing-places.webp", "alt": "Changing Places sign at The Alnwick Garden", "caption": "A Changing Places toilet is located in The Pinery Gift Shop and Plant Centre.", "credit": "Official accessibility guide", "source": "https://www.alnwickgarden.com/visit-us/accessibility/" } }, { "name": "Locomotion", "slug": "locomotion-shildon", "place": "Shildon, County Durham", "region": "North East", "type": "Railway museum", "summary": "The museum is wheelchair accessible, with free accessible parking, a Changing Places facility, wheelchairs to reserve, sensory packs, ear defenders and quieter Early Bird sessions.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Sensory planning", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free general admission", "summary": "Entry to Locomotion is free for everyone and donations are welcomed. Some special events, train rides or experiences may be separately ticketed.", "source": "https://www.locomotion.org.uk/" }, "note": "Viewing the whole site can involve outdoor paths up to 1,000 metres. Accessible bays vary from about 109 to 213 metres from the halls, though a drop-off and pick-up point is available beside Main Hall.", "verified": "29 Aug 2026", "source": "https://www.locomotion.org.uk/visit/accessibility", "tone": "blue", "logo": { "src": "/assets/attractions/locomotion-logo.svg", "alt": "Locomotion logo", "theme": "dark" }, "media": { "src": "/assets/attractions/locomotion-access-map.webp", "alt": "Locomotion site map showing the visitor car park, accessible toilets and Changing Places facility", "caption": "The official site map marks parking, accessible toilets and the Changing Places facility.", "credit": "Official visitor map", "source": "https://www.locomotion.org.uk/sites/default/files/2024-10/Locomotion_Shildon%20Site%20Map.pdf" } }, { "name": "Edinburgh Castle", "slug": "edinburgh-castle", "place": "Edinburgh", "region": "Scotland", "type": "Historic castle", "summary": "A request-only mobility vehicle, limited accessible parking, adapted toilets, wheelchairs and sensory resources support visits, but steep cobbles and steps restrict access to some areas.", "tags": ["Partial step-free access", "Accessible parking", "Accessible toilets", "Sensory planning", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free carer tickets available", "summary": "Carers accompanying disabled visitors are admitted free, with up to two carer tickets available per transaction. The castle says disability evidence is not required; book the places with the visitor's admission.", "source": "https://www.edinburghcastle.scot/plan-your-visit/tickets/" }, "note": "The main route to Crown Square is about 350 metres over steep and uneven cobbles, reaching gradients of around 15 degrees. Ask staff about the mobility vehicle and alternative routes, and confirm current accessible parking and toilet arrangements before travelling.", "verified": "30 Aug 2026", "source": "https://www.edinburghcastle.scot/plan-your-visit/access-guide/", "tone": "brown", "logo": { "src": "/assets/attractions/edinburgh-castle-logo.svg", "alt": "Edinburgh Castle logo", "theme": "light" }, "media": { "src": "/assets/attractions/edinburgh-castle-access.webp", "alt": "A stepped historic route within Edinburgh Castle beside an arched alternative path", "caption": "The castle's official access guide explains which steep, cobbled and stepped routes may require an alternative.", "credit": "Official Edinburgh Castle access guide", "source": "https://www.edinburghcastle.scot/plan-your-visit/access-guide/" } }, { "name": "National Museum of Scotland", "slug": "national-museum-of-scotland", "place": "Edinburgh", "region": "Scotland", "type": "Museum", "summary": "Level access at the Tower Entrance, lifts to every floor, a Changing Places toilet, accessible parking, wheelchair loans, sensory resources, hearing support and quiet areas support a wide range of visitors.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Sensory planning", "Quiet space", "Hearing support", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free general admission", "summary": "General museum entry is free. Some special exhibitions are charged and may have disabled concessions or free essential-carer admission, so check the individual exhibition booking information.", "source": "https://www.nms.ac.uk/national-museum-of-scotland/plan-your-visit" }, "note": "Use the Tower Entrance on Chambers Street for level access and a quieter route into the museum. Four designated parking spaces are free but cannot be reserved, and wheelchairs are available without charge on a first-come basis.", "verified": "30 Aug 2026", "source": "https://www.nms.ac.uk/national-museum-of-scotland/plan-your-visit/accessibility", "tone": "blue", "logo": { "src": "/assets/attractions/national-museum-scotland-logo.png", "alt": "National Museums Scotland symbol", "theme": "light" }, "media": { "src": "/assets/attractions/national-museum-scotland-sensory.webp", "alt": "A National Museum of Scotland sensory backpack with ear defenders, tactile objects, sunglasses, binoculars and a sensory map", "caption": "Free sensory backpacks, sensory maps and visual stories can help visitors plan and manage their museum experience.", "credit": "National Museums Scotland", "source": "https://www.nms.ac.uk/national-museum-of-scotland/plan-your-visit/accessibility" } }, { "name": "Edinburgh Zoo", "slug": "edinburgh-zoo", "place": "Edinburgh", "region": "Scotland", "type": "Zoo", "summary": "Accessible paths, a Changing Places toilet, Blue Badge parking, wheelchair and scooter hire, sensory support and a free mobility vehicle help visitors navigate this notably hilly zoo.", "tags": ["Partial step-free access", "Changing Places", "Accessible parking", "Quiet space", "Sensory planning", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One accompanying carer is admitted free with a paying adult, concession or child who requires support. Accepted evidence is required; contact the zoo in advance if more than one helper is needed.", "source": "https://www.edinburghzoo.org.uk/visit/accessibility" }, "note": "The zoo is built on a hill, and some steps or steep slopes are unsuitable for wheelchairs. Consult the accessibility map, ask about the free mobility vehicle and note that assistance dogs cannot enter every animal area.", "verified": "30 Aug 2026", "source": "https://www.edinburghzoo.org.uk/visit/accessibility", "tone": "yellow", "logo": { "src": "/assets/attractions/edinburgh-zoo-logo.png", "alt": "RZSS Edinburgh Zoo logo", "theme": "light" }, "media": { "src": "/assets/attractions/edinburgh-zoo-mobility.webp", "alt": "An Edinburgh Zoo staff member lowering the wheelchair ramp on the zoo's mobility vehicle", "caption": "The zoo operates a free mobility vehicle for visitors with access needs, subject to availability.", "credit": "Official Edinburgh Zoo accessibility guide", "source": "https://www.edinburghzoo.org.uk/visit/accessibility" } }, { "name": "Glasgow Science Centre", "slug": "glasgow-science-centre", "place": "Glasgow", "region": "Scotland", "type": "Science centre", "summary": "Wheelchair-accessible entrances, lifts, a Changing Places toilet, accessible theatre spaces, induction loops, autism-friendly support and wheelchair loans are available across the centre.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Sensory planning", "Hearing support", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free companion admission", "summary": "A paying visitor who requires special assistance receives free admission for a carer. Access Card holders with a +1 symbol are also entitled to free companion entry.", "source": "https://www.glasgowsciencecentre.org/accessibility" }, "note": "Blue Badge parking is free after ticket validation, though accessible spaces are limited. Contact the centre when booking if wheelchair spaces are needed in the IMAX, Planetarium or another seated venue; wheelchairs are first come, first served.", "verified": "30 Aug 2026", "source": "https://www.glasgowsciencecentre.org/accessibility", "tone": "blue", "logo": { "src": "/assets/attractions/glasgow-science-centre-logo.svg", "alt": "Glasgow Science Centre logo", "theme": "light" }, "media": { "src": "/assets/attractions/glasgow-science-centre-access-map.webp", "alt": "Glasgow Science Centre floor map marking lifts, accessible toilets and Changing Places toilets", "caption": "The official visitor map marks accessible toilets, Changing Places facilities, lifts and other useful services on every floor.", "credit": "Official Glasgow Science Centre visitor map", "source": "https://www.glasgowsciencecentre.org/sites/default/files/accessibility/GSC%20Map.pdf" } }, { "name": "The Kelpies at The Helix", "slug": "kelpies-helix", "place": "Falkirk", "region": "Scotland", "type": "Sculpture and park", "summary": "Broad, largely level asphalt paths, ramps, Blue Badge parking, accessible toilets, a level visitor centre, free wheelchair loans and an accessible paid tour serve the Kelpies and surrounding park.", "tags": ["Step-free routes", "Accessible parking", "Accessible toilets", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free park; paid accessible tours", "summary": "The outdoor Helix park and the Kelpies are free to visit. Kelpies tours are paid, with carers admitted free within the tour's capacity.", "source": "https://www.thehelix.co.uk/about/access-guide/" }, "note": "The site is about two kilometres end to end. Blue Badge spaces may be beside the visitor centre or 300–800 metres away depending on the open car park; Car Park 3 is first come, first served, with drop-off available when it is full. Some waterside paths have unguarded edges.", "verified": "30 Aug 2026", "source": "https://www.thehelix.co.uk/about/access-guide/", "tone": "green", "logo": { "src": "/assets/attractions/kelpies-helix-logo.png", "alt": "The Helix logo", "theme": "dark" }, "media": { "src": "/assets/attractions/kelpies-helix-access-parking.webp", "alt": "The official Helix access guide page showing the barrier and Blue Badge route into Car Park 3 beside the visitor centre", "caption": "Car Park 3 has seven Blue Badge spaces beside the visitor centre, with an accessible drop-off when those spaces are full.", "credit": "Official Helix access statement", "source": "https://www.thehelix.co.uk/media/iyenvctx/helix-access-statement-reviewed-jun-24.pdf" } }, { "name": "Cardiff Castle", "slug": "cardiff-castle", "place": "Cardiff", "region": "Wales", "type": "Historic castle", "summary": "Level access covers the entrance, Visitor Centre, café, grounds and several visitor areas, with accessible toilets, a lift, BSL and audio-described tours, though the Apartments and Norman Keep require steps.", "tags": ["Step-free routes", "Accessible toilets", "Hearing support", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Disabled concession and free carer", "summary": "The castle offers a concessionary disabled visitor ticket and admits one accompanying carer free with each disabled visitor. The same arrangement is shown for relevant tour upgrades.", "source": "https://www.cardiffcastle.com/visit/tickets/" }, "note": "The Norman Keep requires a steep climb of about 50 stone steps, followed by further stairs to its viewing platform. The Castle Apartments also begin with steps and have 25 more to the upper floor. There is no on-site visitor parking; nearby public car parks and the free Cardiff Mobility Buggy may help.", "verified": "30 Aug 2026", "source": "https://www.cardiffcastle.com/visit/accessibility/", "tone": "brown", "logo": { "src": "/assets/attractions/cardiff-castle-logo.png", "alt": "Cardiff Castle, Castell Caerdydd logo", "theme": "dark" }, "media": { "src": "/assets/attractions/cardiff-castle-access.webp", "alt": "The Norman Keep at Cardiff Castle viewed through a stone opening", "caption": "The Norman Keep is an important access limitation: reaching its interior involves around 50 steep stone steps.", "credit": "Official Cardiff Castle accessibility guide", "source": "https://www.cardiffcastle.com/visit/accessibility/" } }, { "name": "St Fagans National Museum of History", "slug": "st-fagans-national-museum-history", "place": "St Fagans, Cardiff", "region": "Wales", "type": "Open-air museum", "summary": "Level entry, lifts, Blue Badge parking, two Changing Places toilets, wheelchair loans, quiet areas and a visual story support visits across this extensive indoor and outdoor museum.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Quiet space", "Sensory planning", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free general admission", "summary": "General entry is free for everyone and Blue Badge holders park free. Some exhibitions, events or activities may be charged; Hynt members can access allocated free carer or companion tickets for participating events.", "source": "https://museum.wales/stfagans/visit/" }, "note": "Most of the site is wheelchair accessible, but it is a large open-air museum with uneven surfaces. The Castle side has steep paths and some historic buildings have restricted access. Manual wheelchairs are free to borrow on a first-come basis, without staff assistance around the site.", "verified": "30 Aug 2026", "source": "https://museum.wales/stfagans/visit/accessibility-st-fagans-national-history-museum/", "tone": "green", "logo": { "src": "/assets/attractions/st-fagans-logo.svg", "alt": "Amgueddfa Cymru, Museum Wales logo", "theme": "light" }, "media": { "src": "/assets/attractions/st-fagans-changing-places.webp", "alt": "St Fagans visual story page showing its Changing Places toilet, shower, changing bed and ceiling hoist", "caption": "St Fagans has two Changing Places toilets, including one on the ground floor of the main building beside the café.", "credit": "Official St Fagans visual story", "source": "https://museum.wales/media/57114/visual-story-st-fagans.en.pdf" } }, { "name": "Folly Farm Adventure Park and Zoo", "slug": "folly-farm-adventure-park-zoo", "place": "Begelly, Pembrokeshire", "region": "Wales", "type": "Zoo and family attraction", "summary": "Landscaped paths, free accessible parking, a Changing Places toilet, pre-bookable wheelchairs and scooters, and wheelchair-accessible Big Wheel and Land Train carriages support a varied family visit.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion admission", "summary": "A disabled visitor paying standard admission may receive free Essential Companion admission through Folly Farm's free Nimbus Digital Access Pass or a qualifying Access Card. The assessed allocation may cover more than one companion where required.", "source": "https://www.folly-farm.co.uk/plan-your-day/accessibility/" }, "note": "The attraction covers around 120 acres, and gradients in parts of the zoo and farm may be tiring despite frequent benches. Some vintage fairground rides cannot accommodate every mobility need. Book wheelchairs or mobility scooters ahead where possible and check the route before setting out.", "verified": "30 Aug 2026", "source": "https://www.folly-farm.co.uk/plan-your-day/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/folly-farm-wales-logo.png", "alt": "Folly Farm logo", "theme": "light" }, "media": { "src": "/assets/attractions/folly-farm-changing-places.webp", "alt": "Folly Farm Changing Places toilet with an adult changing bench and ceiling hoist", "caption": "The Changing Places facility in the vintage fairground includes a full-size changing bed and ceiling-mounted hoist.", "credit": "Official Folly Farm accessibility guide", "source": "https://www.folly-farm.co.uk/plan-your-day/accessibility/" } }, { "name": "National Botanic Garden of Wales", "slug": "national-botanic-garden-wales", "place": "Llanarthne, Carmarthenshire", "region": "Wales", "type": "Botanic garden", "summary": "Wide, hard paths through the formal garden, a Changing Places facility, free wheelchairs, reservable mobility scooters and a regular shuttle buggy help visitors explore this very large site.", "tags": ["Step-free routes", "Changing Places", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free carer admission", "summary": "Disabled visitors pay the standard admission rate and may bring one accompanying carer free with accepted evidence. Unpaid carers with a Carer ID card may also visit free independently.", "source": "https://botanicgarden.wales/visit-2/admission-prices/?lang=en" }, "note": "The Garden extends across 568 acres. Formal areas are served by wide, largely flat hard paths, but routes beyond the core Garden can be uneven, steep or slippery. Mobility scooters have route restrictions and should be booked ahead; the Changing Places room requires a RADAR key.", "verified": "30 Aug 2026", "source": "https://botanicgarden.wales/visit-2/plan-your-visit-to-the-garden/accessibilty/", "tone": "green", "logo": { "src": "/assets/attractions/national-botanic-garden-wales-logo.png", "alt": "National Botanic Garden of Wales emblem", "theme": "light" }, "media": { "src": "/assets/attractions/national-botanic-garden-wales-buggy.webp", "alt": "Two National Botanic Garden of Wales volunteers beside the accessible visitor shuttle buggy", "caption": "A regular shuttle buggy carries visitors to most parts of the Garden and restored parkland before returning to the Gatehouse.", "credit": "Official National Botanic Garden of Wales accessibility guide", "source": "https://botanicgarden.wales/visit-2/plan-your-visit-to-the-garden/accessibilty/" } }, { "name": "Portmeirion", "slug": "portmeirion-village", "place": "Minffordd, Gwynedd", "region": "Wales", "type": "Historic village and gardens", "summary": "Dedicated Blue Badge parking, accessible toilets, an access-plan map, wheelchair loans and a signed wheelchair route help with planning, but the historic village remains steep and only partly accessible.", "tags": ["Partial step-free access", "Accessible parking", "Accessible toilets", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Disabled and carer discounts", "summary": "Discounted entry is available to disabled visitors with accepted evidence, and one accompanying carer may also buy a discounted ticket when supporting an eligible visitor. Portmeirion does not describe the carer place as free.", "source": "https://portmeirion.wales/visit/plan-your-visit/tickets" }, "note": "The main village route is tarmac but sloped, with cobbles, steps, grass, sand and other uneven surfaces off it. Most woodland paths are unsuitable for wheelchairs and mobility scooters, and no visitor buggy assistance is available. Manual wheelchair users are advised to visit with someone able to assist.", "verified": "30 Aug 2026", "source": "https://portmeirion.wales/visit/plan-your-visit/access-guide", "tone": "blue", "logo": { "src": "/assets/attractions/portmeirion-logo.png", "alt": "Portmeirion logo", "theme": "light" }, "media": { "src": "/assets/attractions/portmeirion-access-map.webp", "alt": "Portmeirion access plan marking wheelchair routes, steep slopes, steps, accessible toilets and Blue Badge parking", "caption": "The official access plan distinguishes wheelchair routes from steep slopes and steps and marks accessible toilets and parking.", "credit": "Official Portmeirion access plan", "source": "https://portmeirion.wales/images/village/MAP%20MYNEDIAD%20ACCESS%20ANABL%202010.pdf" } }, { "name": "Titanic Belfast", "slug": "titanic-belfast", "place": "Titanic Quarter, Belfast", "region": "Northern Ireland", "type": "Museum and visitor attraction", "summary": "Step-free circulation throughout the main building and Titanic Experience galleries is supported by accessible parking, a Changing Places room, hearing loops, accessible guides, wheelchairs and sensory resources.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Accessible toilets", "Hearing support", "Sensory planning", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free essential carer ticket", "summary": "One essential carer is admitted free with a paying visitor who requires essential assistance. The carer ticket can be booked online, and accepted evidence may be requested on arrival.", "source": "https://www.titanicbelfast.com/visitor-information/prices/" }, "note": "The Shipyard Ride cannot accommodate mobility scooters, and its accessible car is limited to one standard wheelchair no longer than 1 metre. Some areas of SS Nomadic are not wheelchair accessible. Wheelchairs, mobility scooters and sensory backpacks are limited, so reserve them before visiting where possible.", "verified": "30 Aug 2026", "source": "https://www.titanicbelfast.com/visitor-information/accessibility/", "tone": "blue", "logo": { "src": "/assets/attractions/titanic-belfast-logo.png", "alt": "Titanic Belfast emblem", "theme": "light" }, "media": { "src": "/assets/attractions/titanic-belfast-changing-places.webp", "alt": "Titanic Belfast chief executive Judith Owens and disability-rights activist Michaela Hollywood in the Changing Places room", "caption": "Titanic Belfast's Changing Places room includes an adult changing bench, ceiling hoist, shower, adjustable basin and privacy screen.", "credit": "Official Titanic Belfast news", "source": "https://www.titanicbelfast.com/news/new-accessible-changing-places-facility-opens-in-titanic-belfast/" } }, { "name": "Giant's Causeway", "slug": "giants-causeway", "place": "Bushmills, County Antrim", "region": "Northern Ireland", "type": "World Heritage coast", "summary": "The Visitor Centre and Green Trail are accessible, with Blue Badge parking, a Changing Places room, an induction loop and free loans of wheelchairs, mobility scooters and all-terrain wheelchairs for eligible visitors.", "tags": ["Step-free routes", "Changing Places", "Accessible parking", "Accessible toilets", "Hearing loops", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free essential companion admission", "summary": "Disabled visitors who are not National Trust members pay their own admission, while one or two carers or essential companions may enter free. An Essential Companion pass makes arrival quicker but is not required.", "source": "https://www.nationaltrust.org.uk/who-we-are/about-us/access-for-everyone" }, "note": "The Visitor Centre and Green Trail provide the most accessible experience. Other coastal paths and the route around the basalt stones can involve steep gradients, steps, rough or wet surfaces and exposed conditions. Accessibility equipment is limited and should be arranged with the property before travelling.", "verified": "30 Aug 2026", "source": "https://www.nationaltrust.org.uk/visit/northern-ireland/giants-causeway", "tone": "green", "logo": { "src": "/assets/attractions/national-trust-logo.png", "alt": "National Trust oak-leaf emblem", "theme": "light" }, "media": { "src": "/assets/attractions/giants-causeway-access-path.webp", "alt": "A visitor using a wheelchair with a companion on an accessible path at Giant's Causeway", "caption": "The accessible Green Trail offers coastal views from the Visitor Centre; other routes can be considerably steeper and rougher.", "credit": "Official National Trust visitor information", "source": "https://www.nationaltrust.org.uk/visit/northern-ireland/giants-causeway" } }, { "name": "Belfast Zoo", "slug": "belfast-zoo", "place": "Cave Hill, Belfast", "region": "Northern Ireland", "type": "Zoo", "summary": "Priority entry, 17 accessible parking bays, a Changing Places facility, free manual wheelchair loans, a hearing loop, SignVideo, sensory planning support and a pre-bookable Zoomobile help visitors plan around the hillside site.", "tags": ["Changing Places", "Accessible parking", "Accessible toilets", "Hearing support", "Sensory planning", "Queue assistance", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free admission for one carer", "summary": "A visitor paying standard admission who requires special assistance may bring one accompanying carer free. The carer or disabled visitor must provide suitable evidence of the support requirement.", "source": "https://www.belfastcity.gov.uk/zoo/accessibility" }, "note": "Belfast Zoo is built on Cave Hill and several paths have steep gradients. The Zoomobile must be booked and is subject to availability. Manual wheelchairs can be reserved free, but the zoo does not hire powered scooters; visitors using their own must confirm that it is suitable for the terrain and sign a disclaimer.", "verified": "1 Sep 2026", "source": "https://www.belfastcity.gov.uk/zoo/accessibility", "tone": "green", "logo": { "src": "/assets/attractions/belfast-zoo-logo.png", "alt": "Belfast Zoo logo", "theme": "dark" }, "media": { "src": "/assets/attractions/belfast-zoo-accessibility.webp", "alt": "A peacock at Belfast Zoo", "caption": "The zoo occupies a steep hillside; use its gradient-marked map and book the Zoomobile before visiting if the climbs may be difficult.", "credit": "Official Belfast Zoo accessibility information", "source": "https://www.belfastcity.gov.uk/zoo/accessibility" } }, { "name": "Ulster Folk Museum", "slug": "ulster-folk-museum", "place": "Cultra, County Down", "region": "Northern Ireland", "type": "Open-air museum", "summary": "Accessible parking, a Changing Places facility and reservable wheelchairs or mobility scooters support visits around this extensive open-air museum, though access varies across its historic buildings and outdoor routes.", "tags": ["Partial step-free access", "Changing Places", "Accessible parking", "Accessible toilets", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free disabled visitor and carer admission", "summary": "Visitors with a registered disability enter free, and an access helper or carer accompanying them is also admitted free. Accepted evidence may be requested; selected special events may still carry a charge.", "source": "https://www.ulsterfolkmuseum.org/booking-arrival" }, "note": "This is a large indoor and outdoor museum, and the historic nature of some buildings means not every area can be guaranteed wheelchair accessible. Mobility scooters and wheelchairs are limited and should be booked in advance, while Blue Badge spaces are available on a first-come basis.", "verified": "30 Aug 2026", "source": "https://www.ulsterfolkmuseum.org/faqs", "tone": "brown", "logo": { "src": "/assets/attractions/ulster-folk-museum-logo.png", "alt": "National Museums Northern Ireland emblem", "theme": "light" }, "media": { "src": "/assets/attractions/ulster-folk-museum-visit.webp", "alt": "Children at a field gate in the rural area of Ulster Folk Museum", "caption": "The museum's open-air rural setting and historic buildings create varied surfaces and access conditions, so check the route before setting out.", "credit": "Official Ulster Folk Museum visiting FAQs", "source": "https://www.ulsterfolkmuseum.org/faqs" } }, { "name": "Ulster American Folk Park", "slug": "ulster-american-folk-park", "place": "Omagh, County Tyrone", "region": "Northern Ireland", "type": "Open-air museum", "summary": "Most exhibits are wheelchair accessible, with 20 Blue Badge spaces, reservable mobility scooters and wheelchairs, assistance-dog access and quieter early visiting recommended for people with additional needs.", "tags": ["Partial step-free access", "Accessible parking", "Accessible toilets", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free disabled visitor and carer admission", "summary": "Visitors with a registered disability enter free, and an access helper or carer accompanying them is also admitted free. Accepted evidence may be requested, while separately ticketed events can use different arrangements.", "source": "https://www.ulsteramericanfolkpark.org/faqs" }, "note": "The Folk Park is a large site with substantial walking and natural outdoor paths. A small number of historic exhibit buildings remain inaccessible. Limited class-three mobility scooters and manual wheelchairs can be booked ahead; scooter users must be at least 14 years old.", "verified": "30 Aug 2026", "source": "https://www.ulsteramericanfolkpark.org/faqs", "tone": "brown", "logo": { "src": "/assets/attractions/ulster-american-folk-park-logo.png", "alt": "National Museums Northern Ireland emblem", "theme": "light" }, "media": { "src": "/assets/attractions/ulster-american-folk-park-visit.webp", "alt": "Historic post office window and red post box at Ulster American Folk Park", "caption": "Most exhibits are accessible, but some reconstructed historic buildings and natural paths have access limitations that are worth checking in advance.", "credit": "Official Ulster American Folk Park visiting FAQs", "source": "https://www.ulsteramericanfolkpark.org/faqs" } }, { "name": "Diggerland Devon", "slug": "diggerland-devon", "place": "Cullompton, Devon", "region": "South West", "type": "Theme park", "summary": "Mostly level, spacious routes, dedicated accessible parking, adapted toilets and quieter rest areas support visits to this construction-themed park, though ride access depends on transfer and safety requirements.", "tags": ["Accessible parking", "Accessible toilets", "Sensory planning", "Tickets & concessions"], "ticketing": { "status": "Free carer entry", "summary": "A paying registered disabled visitor may bring the number of carers required by their documented needs free of charge. Original accepted evidence must be presented on arrival.", "source": "https://www.diggerland.com/disability-information/" }, "note": "Diggerland does not provide a queue-jump service. Machinery has confined boarding areas and visitors should check ride requirements before booking. Carer tickets for special events may be charged separately.", "verified": "31 Aug 2026", "source": "https://www.diggerland.com/disability-information/", "tone": "brown", "logo": { "src": "/assets/attractions/diggerland-logo.png", "alt": "Diggerland logo", "theme": "light" }, "media": { "src": "/assets/attractions/diggerland-accessibility.webp", "alt": "A Diggerland construction-machine attraction", "caption": "All four UK Diggerland parks publish the same disability and companion-ticket arrangements.", "credit": "Official Diggerland accessibility information", "source": "https://www.diggerland.com/disability-information/" } }, { "name": "Diggerland Durham", "slug": "diggerland-durham", "place": "Langley Park, County Durham", "region": "North East", "type": "Theme park", "summary": "Dedicated accessible parking and an adapted toilet are provided, with mostly level, spacious park routes and seating away from queues. Individual machinery rides retain transfer and safety restrictions.", "tags": ["Accessible parking", "Accessible toilets", "Sensory planning", "Tickets & concessions"], "ticketing": { "status": "Free carer entry", "summary": "A paying registered disabled visitor may bring the number of carers required by their documented needs free of charge. Original accepted evidence must be presented on arrival.", "source": "https://www.diggerland.com/disability-information/" }, "note": "There is no queue-jump scheme. The park says queues are generally short and provides benches around the site, but not within ride queues. Check each ride's transfer and evacuation requirements before visiting.", "verified": "31 Aug 2026", "source": "https://www.diggerland.com/diggerland-durham/", "tone": "brown", "logo": { "src": "/assets/attractions/diggerland-logo.png", "alt": "Diggerland logo", "theme": "light" }, "media": { "src": "/assets/attractions/diggerland-accessibility.webp", "alt": "A Diggerland construction-machine attraction", "caption": "Diggerland Durham lists accessible parking and an adapted toilet among its on-site facilities.", "credit": "Official Diggerland accessibility information", "source": "https://www.diggerland.com/diggerland-durham/" } }, { "name": "Diggerland Kent", "slug": "diggerland-kent", "place": "Strood, Kent", "region": "South East", "type": "Theme park", "summary": "Mostly level, spacious routes, dedicated accessible parking, adapted toilets and quieter rest areas support visits, while the construction machinery imposes ride-specific transfer and safety requirements.", "tags": ["Accessible parking", "Accessible toilets", "Sensory planning", "Tickets & concessions"], "ticketing": { "status": "Free carer entry", "summary": "A paying registered disabled visitor may bring the number of carers required by their documented needs free of charge. Original accepted evidence must be presented on arrival.", "source": "https://www.diggerland.com/disability-information/" }, "note": "Diggerland does not offer queue jumping. The machinery has limited space and visitors should review ride suitability and evacuation requirements in advance. A free carer cannot be attached to a free under-90cm ticket.", "verified": "31 Aug 2026", "source": "https://www.diggerland.com/disability-information/", "tone": "brown", "logo": { "src": "/assets/attractions/diggerland-logo.png", "alt": "Diggerland logo", "theme": "light" }, "media": { "src": "/assets/attractions/diggerland-accessibility.webp", "alt": "A Diggerland construction-machine attraction", "caption": "The park's disability page explains parking, adapted toilets, seating and companion entry.", "credit": "Official Diggerland accessibility information", "source": "https://www.diggerland.com/disability-information/" } }, { "name": "Diggerland Yorkshire", "slug": "diggerland-yorkshire", "place": "Castleford, West Yorkshire", "region": "Yorkshire & Humber", "type": "Theme park", "summary": "Mostly level, spacious routes, dedicated accessible parking, adapted toilets and seating away from queues support visits, but machinery rides have individual boarding, transfer and evacuation conditions.", "tags": ["Accessible parking", "Accessible toilets", "Sensory planning", "Tickets & concessions"], "ticketing": { "status": "Free carer entry", "summary": "A paying registered disabled visitor may bring the number of carers required by their documented needs free of charge. Original accepted evidence must be presented on arrival.", "source": "https://www.diggerland.com/disability-information/" }, "note": "Diggerland does not provide queue jumping. Check the height chart and individual ride requirements before booking because confined machinery, transfers and evacuation needs can limit access.", "verified": "31 Aug 2026", "source": "https://www.diggerland.com/disability-information/", "tone": "brown", "logo": { "src": "/assets/attractions/diggerland-logo.png", "alt": "Diggerland logo", "theme": "light" }, "media": { "src": "/assets/attractions/diggerland-accessibility.webp", "alt": "A Diggerland construction-machine attraction", "caption": "Diggerland's published arrangements apply across its four UK parks, including Yorkshire.", "credit": "Official Diggerland accessibility information", "source": "https://www.diggerland.com/disability-information/" } }, { "name": "Dreamland Margate", "slug": "dreamland-margate", "place": "Margate, Kent", "region": "South East", "type": "Amusement park", "summary": "A mostly accessible park environment, accessible toilets, assistance-dog guidance and detailed ride information support planning. Nearby parking includes accessible bays, but some paths have gravel or uneven surfaces.", "tags": ["Partial step-free access", "Accessible parking", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion wristband", "summary": "Eligible visitors with a Dreamland Digital Access Pass or Nimbus Access Card showing +1 or +2 can receive the corresponding Essential Companion wristband for amusement-park rides.", "source": "https://www.dreamland.co.uk/accessibility-disability/" }, "note": "Nimbus registration should be completed at least seven days before visiting. The amusement-park companion scheme is separate from Dreamland's live-event arrangements and does not cover event tickets or extras.", "verified": "31 Aug 2026", "source": "https://www.dreamland.co.uk/accessibility-disability/", "tone": "blue", "logo": { "src": "/assets/attractions/dreamland-logo.svg", "alt": "Dreamland Margate logo", "theme": "dark" }, "media": { "src": "/assets/attractions/dreamland-accessibility.webp", "alt": "Dreamland Margate amusement park", "caption": "Dreamland publishes a dedicated amusement-park access policy and ride guidance.", "credit": "Official Dreamland accessibility page", "source": "https://www.dreamland.co.uk/accessibility-disability/" } }, { "name": "Fantasy Island", "slug": "fantasy-island", "place": "Ingoldmells, Lincolnshire", "region": "East Midlands", "type": "Theme park", "summary": "Guest Services can advise on mobility and ride suitability. Visitors unable to remain in a queue can arrange for another group member to queue and rejoin at the ride exit, subject to operational guidance.", "tags": ["Queue assistance", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "Half-price carer wristband", "summary": "One accompanying carer who is needed on rides can buy a half-price one-day wristband on arrival when the disabled visitor presents accepted evidence. The concession is not sold online.", "source": "https://www.fantasyislandresort.co.uk/park-info/guests-with-disabilities/" }, "note": "There is no fast-track scheme. Wheelchair users must be able to transfer into the ride vehicle without staff assistance and meet evacuation requirements, which can include steps, ladders or height evacuation.", "verified": "31 Aug 2026", "source": "https://www.fantasyislandresort.co.uk/park-info/guests-with-disabilities/", "tone": "brown", "logo": { "src": "/assets/attractions/fantasy-island-logo.png", "alt": "Fantasy Island logo", "theme": "dark" }, "media": { "src": "/assets/attractions/fantasy-island-accessibility.webp", "alt": "The Odyssey roller coaster at Fantasy Island", "caption": "Ride access depends on transfer, restraint and evacuation requirements; ask Guest Services before purchasing a wristband if uncertain.", "credit": "Official Fantasy Island venue image", "source": "https://www.fantasyislandresort.co.uk/park-info/guests-with-disabilities/" } }, { "name": "Great Yarmouth Pleasure Beach", "slug": "great-yarmouth-pleasure-beach", "place": "Great Yarmouth, Norfolk", "region": "East of England", "type": "Amusement park", "summary": "The main entrance is wheelchair accessible, accessible toilets are available in three areas and the park publishes a ride-access guide covering boarding, wheelchair access and helper requirements.", "tags": ["Accessible toilets", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "Discounted disabled and carer wristbands", "summary": "Eligible disabled visitors and one-to-one carers can buy discounted wristbands on the day after showing accepted evidence. These concessions are not available to pre-purchase online.", "source": "https://pleasure-beach.co.uk/book-your-visit/ticket-info/" }, "note": "Park entry is available through a free-entry Fun Card, but rides still require credits or a wristband. The carer concession applies to wristbands only, and some rides require an adult helper able to assist with transfers.", "verified": "31 Aug 2026", "source": "https://pleasure-beach.co.uk/plan-your-visit/disabled-visitors/", "tone": "blue", "logo": { "src": "/assets/attractions/great-yarmouth-pleasure-beach-logo.png", "alt": "Great Yarmouth Pleasure Beach logo", "theme": "dark" }, "media": { "src": "/assets/attractions/great-yarmouth-accessibility.webp", "alt": "Great Yarmouth Pleasure Beach rides", "caption": "The park publishes separate general disability guidance and a ride-by-ride access document.", "credit": "Official Great Yarmouth Pleasure Beach image", "source": "https://pleasure-beach.co.uk/plan-your-visit/disabled-visitors/" } }, { "name": "Gulliver's Kingdom", "slug": "gullivers-kingdom", "place": "Matlock Bath, Derbyshire", "region": "East Midlands", "type": "Theme park", "summary": "A park-specific access guide sets out steps, slopes, boarding and helper requirements for every ride. A limited, pre-booked Ride Access Pass is available for eligible guests who cannot queue.", "tags": ["Partial step-free access", "Queue assistance", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "Concessionary visitor and carer rates", "summary": "A qualifying disabled visitor and one essential carer may each book the concessionary admission rate with accepted evidence. This is separate from eligibility for the Ride Access Pass.", "source": "https://www.gulliversfun.co.uk/contact-us/concessions/" }, "note": "The hillside setting and historic layout create significant slopes and steps. Ride Access Passes are limited and must be reserved online before the visit, with separate eligibility evidence brought on the day.", "verified": "31 Aug 2026", "source": "https://www.gulliversfun.co.uk/contact-us/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/gullivers-logo.svg", "alt": "Gulliver's Theme Park Resorts logo", "theme": "dark" }, "media": { "src": "/assets/attractions/gullivers-accessibility.webp", "alt": "A Gulliver's Theme Park Resort", "caption": "Use the Matlock Bath access guide because routes and ride access differ across Gulliver's four parks.", "credit": "Official Gulliver's accessibility guide", "source": "https://www.gulliversfun.co.uk/contact-us/accessibility/" } }, { "name": "Gulliver's Land", "slug": "gullivers-land", "place": "Milton Keynes, Buckinghamshire", "region": "South East", "type": "Theme park", "summary": "A detailed park guide identifies accessible toilets and ride-specific access, while a limited Ride Access Pass can be reserved in advance for eligible visitors who cannot use standard queues.", "tags": ["Accessible toilets", "Queue assistance", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "Concessionary visitor and carer rates", "summary": "A qualifying disabled visitor and one essential carer may each book the concessionary admission rate with accepted evidence. The Ride Access Pass uses different eligibility rules.", "source": "https://www.gulliversfun.co.uk/contact-us/concessions/" }, "note": "Ride Access Pass availability is limited by date and must be reserved online before arrival. Bring the required medical evidence or a qualifying Nimbus Access Card; DLA, PIP and Blue Badges alone are not accepted for the queue pass.", "verified": "31 Aug 2026", "source": "https://www.gulliversfun.co.uk/contact-us/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/gullivers-logo.svg", "alt": "Gulliver's Theme Park Resorts logo", "theme": "dark" }, "media": { "src": "/assets/attractions/gullivers-accessibility.webp", "alt": "A Gulliver's Theme Park Resort", "caption": "Gulliver's publishes individual ride-access guides for each resort alongside its common ticket and queue-pass policy.", "credit": "Official Gulliver's accessibility guide", "source": "https://www.gulliversfun.co.uk/contact-us/accessibility/" } }, { "name": "Gulliver's Valley", "slug": "gullivers-valley", "place": "Rother Valley, South Yorkshire", "region": "Yorkshire & Humber", "type": "Theme park", "summary": "Park-specific guidance explains the accessibility of rides and facilities. Eligible visitors unable to queue can reserve a limited Ride Access Pass in advance for themselves and up to three helpers.", "tags": ["Accessible toilets", "Queue assistance", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "Concessionary visitor and carer rates", "summary": "A qualifying disabled visitor and one essential carer may each book the concessionary admission rate with accepted evidence. Concessionary admission does not automatically include a Ride Access Pass.", "source": "https://www.gulliversfun.co.uk/contact-us/concessions/" }, "note": "The Ride Access Pass must be reserved before visiting and requires its own qualifying evidence. Ride operators cannot assess a visitor's medical suitability, so carers remain responsible for ride choices and assistance.", "verified": "31 Aug 2026", "source": "https://www.gulliversfun.co.uk/contact-us/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/gullivers-logo.svg", "alt": "Gulliver's Theme Park Resorts logo", "theme": "dark" }, "media": { "src": "/assets/attractions/gullivers-accessibility.webp", "alt": "Gulliver's Valley Theme Park Resort", "caption": "The Rother Valley park has its own accessibility guide within Gulliver's common support scheme.", "credit": "Official Gulliver's accessibility guide", "source": "https://www.gulliversfun.co.uk/contact-us/accessibility/" } }, { "name": "Gulliver's World", "slug": "gullivers-world", "place": "Warrington, Cheshire", "region": "North West", "type": "Theme park", "summary": "A current park access guide covers facilities and each ride, while a limited, pre-booked Ride Access Pass supports eligible visitors who cannot use the standard queue environment.", "tags": ["Accessible toilets", "Queue assistance", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "Concessionary visitor and carer rates", "summary": "A qualifying disabled visitor and one essential carer may each book the concessionary admission rate with accepted evidence. Ticket concessions and queue assistance are assessed separately.", "source": "https://www.gulliversfun.co.uk/contact-us/concessions/" }, "note": "Ride Access Passes are limited for each operating date and must be reserved online. Bring the required eligibility evidence; the pass permits the user and up to three helpers to approach participating rides via the exit area.", "verified": "31 Aug 2026", "source": "https://www.gulliversfun.co.uk/contact-us/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/gullivers-logo.svg", "alt": "Gulliver's Theme Park Resorts logo", "theme": "dark" }, "media": { "src": "/assets/attractions/gullivers-accessibility.webp", "alt": "A Gulliver's Theme Park Resort", "caption": "The Warrington park's detailed guide explains facilities, ride access and helper requirements.", "credit": "Official Gulliver's accessibility guide", "source": "https://www.gulliversfun.co.uk/contact-us/accessibility/" } }, { "name": "M&D's Scotland's Theme Park", "slug": "mds-scotlands-theme-park", "place": "Strathclyde Country Park, Motherwell", "region": "Scotland", "type": "Theme park", "summary": "Most rides and complex areas are described as wheelchair accessible, with free Blue Badge parking, accessible toilets, wheelchair hire, assistance-dog guidance and dedicated quieter ASN sessions for selected events.", "tags": ["Partial step-free access", "Accessible parking", "Accessible toilets", "Sensory planning", "Assistance dogs", "Mobility equipment", "Tickets & concessions"], "ticketing": { "status": "Free carer's ride pass", "summary": "A carer accompanying a paying visitor who requires ASN support can receive a free ride pass on presentation of a carer's ID card or other accepted proof at the Information Desk or Ticket Office.", "source": "https://scotlandsthemepark.com/accessibility/" }, "note": "Some older or mobile rides cannot offer full wheelchair access and ride-specific safety restrictions apply. Assistance dogs are welcome in the park but cannot ride or be left unattended.", "verified": "31 Aug 2026", "source": "https://scotlandsthemepark.com/accessibility/", "tone": "blue", "logo": { "src": "/assets/attractions/mds-scotlands-theme-park-logo.png", "alt": "M&D's Scotland's Theme Park logo", "theme": "dark" }, "media": { "src": "/assets/attractions/mds-accessibility.webp", "alt": "M&D's Scotland's Theme Park", "caption": "The park publishes accessibility information covering parking, toilets, rides, wheelchairs and ASN sessions.", "credit": "Official M&D's venue image", "source": "https://scotlandsthemepark.com/accessibility/" } }, { "name": "Pleasurewood Hills", "slug": "pleasurewood-hills", "place": "Corton, Suffolk", "region": "East of England", "type": "Theme park", "summary": "Accessible parking, adapted toilets, mobility-scooter hire, assistance-dog guidance and Nimbus-based Ride Access are available, with participating rides approached through an exit or dedicated access lane.", "tags": ["Accessible parking", "Accessible toilets", "Queue assistance", "Assistance dogs", "Mobility equipment", "Ride access scheme", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion ticket", "summary": "Eligible visitors with a Pleasurewood Hills Digital Access Pass or Nimbus Access Card showing +1 or +2 can book the corresponding Essential Companion ticket with their concession ticket.", "source": "https://pleasurewoodhills.com/park-info/accessibility/" }, "note": "Ride Access eligibility and companion eligibility depend on the symbols assigned by Nimbus. The ride service normally permits up to three accompanying guests and use of each participating attraction once every 30 minutes.", "verified": "31 Aug 2026", "source": "https://pleasurewoodhills.com/park-info/accessibility/", "tone": "blue", "logo": { "src": "/assets/attractions/pleasurewood-hills-logo.png", "alt": "Pleasurewood Hills logo", "theme": "dark" }, "media": { "src": "/assets/attractions/pleasurewood-accessibility.webp", "alt": "A family ride at Pleasurewood Hills", "caption": "Pleasurewood Hills combines a Nimbus access scheme with on-site mobility and toilet facilities.", "credit": "Official Pleasurewood Hills accessibility page", "source": "https://pleasurewoodhills.com/park-info/accessibility/" } }, { "name": "Adventure Coast Southport", "slug": "adventure-coast-southport", "place": "Southport, Merseyside", "region": "North West", "type": "Theme park", "summary": "Free park entry, accessible toilets, limited Blue Badge parking, wheelchair and mobility-scooter access and support-dog admission are available. Most rides require guests to remain upright and hold on independently.", "tags": ["Accessible parking", "Accessible toilets", "Assistance dogs", "Queue assistance", "Tickets & concessions"], "ticketing": { "status": "Free entry; ride support varies", "summary": "Park admission is free and each rider buys a Fun Card or limited-time wristband. Visitors can present a Nimbus Access Card at the Ticket Office for any accessibility provisions relevant to their symbols.", "source": "https://www.adventurecoastsouthport.co.uk/your-visit/accessibility/" }, "note": "The park does not operate a fast-pass scheme. A companion may hold a place in a queue for a visitor who needs to sit nearby, with rejoining agreed with the ride operator. Contact the park before visiting for symbol-specific ticket support.", "verified": "31 Aug 2026", "source": "https://www.adventurecoastsouthport.co.uk/your-visit/accessibility/", "tone": "brown", "logo": { "src": "/assets/attractions/adventure-coast-southport-logo.png", "alt": "Adventure Coast Southport logo", "theme": "dark" }, "media": { "src": "/assets/attractions/adventure-coast-accessibility.webp", "alt": "Adventure Coast Southport accessibility information", "caption": "The park's access page covers routes, parking, toilets, support dogs and ride safety.", "credit": "Official Adventure Coast accessibility page", "source": "https://www.adventurecoastsouthport.co.uk/your-visit/accessibility/" } }, { "name": "National Space Centre", "slug": "national-space-centre", "place": "Leicester, Leicestershire", "region": "East Midlands", "type": "Science museum & planetarium", "summary": "Step-free routes, 23 accessible parking spaces, a Changing Places toilet, mobility-aid loans, hearing loops, sensory resources and quieter Accessible Afternoons support a broad range of visitors.", "tags": ["Step-free routes", "Accessible parking", "Changing Places", "Mobility equipment", "Sensory planning", "Hearing loops", "Queue assistance", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Disabled concession and free essential-carer ticket", "summary": "A disabled visitor buying a concession ticket may add one Personal Assistant or Carer free during the official booking process. Proof such as PIP or DLA is required when collecting the ticket.", "source": "https://www.spacecentre.co.uk/plan-explore/ticket-prices/" }, "note": "Some exhibits and planetarium content include flashing lights, fast-moving images, surround sound or loud effects. Mobility aids and sensory backpacks are limited, and the quiet area's location or availability may change during busy periods, so pre-book or contact the Centre when these are essential.", "verified": "6 Oct 2026", "source": "https://www.spacecentre.co.uk/plan-explore/facilities-access-guide/", "tone": "purple", "logo": { "src": "/assets/attractions/national-space-centre-logo.svg", "alt": "National Space Centre logo", "theme": "dark" }, "media": { "src": "/assets/attractions/national-space-centre-accessible-afternoon.webp", "alt": "A wheelchair user and families exploring the Our Solar System gallery during an Accessible Afternoon at the National Space Centre", "caption": "Accessible Afternoons offer lower visitor numbers, relaxed lighting and sound, subtitled or BSL planetarium options and drop-in sensory activities.", "credit": "Official National Space Centre image", "source": "https://www.spacecentre.co.uk/whats-on/accessible-afternoons/" } }, { "name": "Wicksteed Park", "slug": "wicksteed-park", "place": "Kettering, Northamptonshire", "region": "East Midlands", "type": "Park with rides", "summary": "Accessible parking, an access guide and Nimbus-managed companion arrangements support planning for the park's rides and attractions. Every rider, including wheelchair and scooter users, needs a valid ticket or wristband.", "tags": ["Accessible parking", "Ride-by-ride guide", "Tickets & concessions"], "ticketing": { "status": "Concessionary and Essential Companion tickets", "summary": "Concession and carer tickets can be purchased online. A valid Nimbus Access Card or free Wicksteed Access Registration with the appropriate +1 symbol must be shown when collecting them.", "source": "https://wicksteedpark.org/access-statement/" }, "note": "Parking charges apply, including in the accessible bays. Review the ride restriction boards and accessibility guide before purchasing because physical, boarding and evacuation requirements vary by attraction.", "verified": "31 Aug 2026", "source": "https://wicksteedpark.org/access-statement/", "tone": "green", "logo": { "src": "/assets/attractions/wicksteed-park-logo.svg", "alt": "Wicksteed Park logo", "theme": "dark" }, "media": { "src": "/assets/attractions/wicksteed-accessibility.webp", "alt": "Wicksteed Park accessibility symbol", "caption": "Wicksteed's access statement links tickets, parking and ride-specific guidance in one place.", "credit": "Official Wicksteed Park accessibility information", "source": "https://wicksteedpark.org/access-statement/" } }, { "name": "Alton Towers Resort", "slug": "alton-towers-resort", "place": "Alton, Staffordshire", "region": "West Midlands", "type": "Theme park", "summary": "Changing Places and Spaces to Change facilities, wheelchair and mobility-scooter hire, sensory resources, accessible transport and the Merlin Ride Access Pass support visits across this extensive resort.", "tags": [ "Changing Places", "Accessible parking", "Accessible toilets", "Sensory planning", "Queue assistance", "Assistance dogs", "Mobility equipment", "Ride-by-ride guide", "Tickets & concessions" ], "ticketing": { "status": "One free Essential Companion ticket", "summary": "A disabled visitor paying the applicable admission price may bring one Essential Companion free with accepted evidence. The companion ticket and Ride Access Pass have separate eligibility and booking processes.", "source": "https://www.altontowers.com/plan-your-visit/before-you-visit/accessibility/accessibility-planning/" }, "rideAccessPass": { "status": "Reduced-criteria trial paused; four eligibility symbols currently accepted", "summary": "Merlin proposed a February 2026 half-term trial with narrower Ride Access Pass eligibility, but paused it before proceeding after community feedback. Current resort guidance continues to accept Difficulty with Crowds, Difficulty Standing, Level Access and Urgent Access to Toilets.", "booking": "An approved Nimbus Access Card or free Merlin Digital Access Pass does not guarantee a visit reservation. A separate, zero-cost RAP reservation must be made in the Merlin Ride Access Pass app before every visit. Merlin recommends applying and booking early; its current terms say to apply at least three months before the intended visit. Up to three future RAP visit reservations may be held per resort.", "duringVisit": "The app operates a digital virtual queue rather than instant ride access. The passholder may ride with up to three companions, subject to their red or yellow support category and ride-specific safety requirements. A manual timecard may be offered if a significant network or app failure affects multiple users.", "lastChecked": "15 Sep 2026", "sources": [ { "label": "Alton Towers Ride Access Pass guidance", "url": "https://www.altontowers.com/plan-your-visit/before-you-visit/accessibility/accessibility-theme-park/ride-access-pass/" }, { "label": "Nimbus / Access Card trial update, 12 February 2026", "url": "https://www.accesscard.online/news/2026-02-12-merlin-rap-eligibility-update/" } ] }, "liftAvailability": { "status": "Unavailable lifts currently listed by Merlin", "unavailable": [ "The Smiler", "Get Set Go", "Octonauts Rollercoaster Adventure" ], "firstObserved": "1 Sep 2026", "lastChecked": "15 Sep 2026", "source": "https://www.accessibility.merlinentertainments.biz/ride-access-pass/uk-resort-theme-park-lift-availability/", "note": "Merlin says lift closures may change and that teams may offer alternative accessible routes where possible. Check the live source shortly before travelling." }, "sensoryNotice": { "status": "Ear-defender rules vary by ride and may require a tether", "summary": "Alton Towers’ ride-specific FAQ says ear defenders require a tether on seven named attractions, may be worn without one on a separate list, and are not permitted on five major rides. The main accessibility page only mentions limited ear-defender hire, while Merlin’s general FAQ says guests may bring ear defenders without explaining these ride restrictions.", "withTether": [ "Bluey the Ride: Here Come the Grannies!", "Octonauts", "TH13TEEN", "Rita", "Wicker Man", "Runaway Mine Train", "Spinball Whizzer" ], "notPermitted": [ "Toxicator", "Nemesis Reborn", "The Smiler", "Oblivion", "Galactica" ], "reportedConcern": "A visitor told Jarvis Access that they only discovered the tether requirement at the park and that spare tethers were not available at every affected ride. The site founder has seen similar accounts in visitor groups. Jarvis Access has not independently verified on-the-day tether availability.", "assessment": "Jarvis Access considers the fragmented official information and reported on-the-day inconsistency a serious accessibility-communication concern. When sensory protection may determine whether a disabled visitor can use a ride, the restriction and the availability of compatible tethers should be clear before travel. This raises questions about due care in pre-visit communication, but it is not a legal finding of negligence or liability.", "planning": "Check the ride-specific FAQ shortly before travelling and ask the Merlin Accessibility Team to confirm which rides will require a tether and whether one will be available. Do not assume that a suitable spare tether will be available at every ride.", "lastChecked": "1 Sep 2026", "sources": [ { "label": "Alton Towers ride-specific ear-defender FAQ", "url": "https://support.altontowers.com/hc/en-us/articles/38538056279837-Can-I-wear-ear-defenders-on-the-rides-and-attaractions-at-Alton-Towers-Resort" }, { "label": "Alton Towers main accessibility page", "url": "https://www.accessibility.merlinentertainments.biz/our-attractions/alton-towers-resort/theme-park/" }, { "label": "Merlin general accessibility FAQ", "url": "https://www.accessibility.merlinentertainments.biz/faq/" } ] }, "note": "The Theme Park covers a vast, very hilly site and Alton Towers warns that steep inclines can make powered mobility equipment unstable. Ear-defender rules vary by ride: some require a tether, five major rides do not permit them, and a visitor has reported inconsistent availability of spare tethers. The Ride Access Pass must also be approved and reserved before each visit through the Merlin app.", "verified": "15 Sep 2026", "source": "https://www.altontowers.com/plan-your-visit/before-you-visit/accessibility/", "tone": "blue", "logo": { "src": "/assets/attractions/alton-towers-logo.png", "alt": "Alton Towers Resort logo", "theme": "dark" }, "media": { "src": "/assets/attractions/alton-towers-accessibility.webp", "alt": "The entrance to Alton Towers Resort", "caption": "Alton Towers is an extensive hillside resort; plan routes, mobility equipment and Ride Access Pass arrangements before travelling.", "credit": "Wikimedia Commons, public-domain venue image", "source": "https://commons.wikimedia.org/wiki/File:Alton_Towers_Entrance_2.JPG" } }, { "name": "Thorpe Park", "slug": "thorpe-park", "place": "Chertsey, Surrey", "region": "South East", "type": "Theme park", "summary": "Step-free visitor information, a Changing Places facility, accessible toilets, wheelchair and ear-defender hire, a free carer ticket and the Merlin Ride Access Pass support advance planning.", "tags": [ "Changing Places", "Accessible parking", "Accessible toilets", "Sensory planning", "Queue assistance", "Assistance dogs", "Mobility equipment", "Ride-by-ride guide", "Tickets & concessions" ], "ticketing": { "status": "One free carer ticket", "summary": "A disabled visitor paying the standard admission price may bring one carer free with accepted evidence and photo identification. The carer place can be reserved, but the ticket does not itself provide Ride Access Pass eligibility.", "source": "https://www.thorpepark.com/plan-your-visit/before-you-visit/accessibility-information/accessibility-planning/" }, "rideAccessPass": { "status": "Reduced-criteria trial paused; Difficulty with Crowds remains eligible", "summary": "Merlin proposed a February 2026 half-term trial that would have narrowed Ride Access Pass eligibility. Following feedback, Merlin paused the proposal and confirmed that it would not proceed at that time. Thorpe Park’s current guidance accepts Difficulty with Crowds, Difficulty Standing, Level Access and Urgent Access to Toilets.", "booking": "Thorpe Park has used the Merlin Ride Access Pass app since March 2026. An approved Nimbus Access Card or free Merlin Digital Access Pass does not guarantee a visit reservation: a separate, zero-cost RAP reservation is required before every visit. Up to three future RAP visit reservations may be held for Thorpe Park. The published allocation calendar governs releases, with an additional allocation released 48 hours before a visit date; cancelled places return to the live system.", "duringVisit": "The app operates a digital virtual queue rather than instant ride access. Location, camera and notification permissions are required, together with a smartphone and an internet connection. The passholder may ride with up to three companions, subject to their red or yellow support category and ride-specific safety requirements. A manual timecard may be offered if a significant network or app failure affects multiple users.", "lastChecked": "15 Sep 2026", "sources": [ { "label": "Thorpe Park Ride Access Pass guidance", "url": "https://www.thorpepark.com/plan-your-visit/before-you-visit/accessibility-information/theme-park-accessibility/ride-access-pass/" }, { "label": "Thorpe Park 2026 allocation guidance", "url": "https://support.thorpepark.com/hc/en-us/articles/33726608503581-When-will-Ride-Access-Pass-Pre-Booking-be-available-in-the-Ride-Access-Pass-app-for-my-visit-date" }, { "label": "Nimbus / Access Card trial update, 12 February 2026", "url": "https://www.accesscard.online/news/2026-02-12-merlin-rap-eligibility-update/" } ] }, "carer_ticket": { "available": true, "type": "complimentary carer", "price": "£0", "booking_method": "reserve_online_or_collect_on_arrival", "advance_booking_required": false, "collection_on_arrival": true, "third_party_booking_supported": true, "compatibility": "on_arrival", "evidence_required": true, "evidence_examples": ["Nimbus Access Card with +1", "Blue Badge", "DLA letter", "PIP letter", "CVI"], "source_url": "https://support.thorpepark.com/hc/en-us/articles/360006143237-How-do-you-obtain-a-carer-ticket", "direct_booking_url": "https://www.thorpepark.com/plan-your-visit/before-you-visit/accessibility-information/", "policy_notes": "Thorpe Park says an eligible disabled visitor can reserve a free carer place online or obtain one at the Accessibility Kiosk on arrival with accepted evidence. This is separate from Ride Access Pass approval and reservation, which remains essential for guests who need queue adjustments.", "last_verified": "2026-09-02", "verification_status": "verified" }, "liftAvailability": { "status": "No unavailable lifts currently listed by Merlin", "unavailable": [], "firstObserved": "1 Sep 2026", "lastChecked": "15 Sep 2026", "source": "https://www.accessibility.merlinentertainments.biz/ride-access-pass/uk-resort-theme-park-lift-availability/", "note": "Thorpe Park does not appear in Merlin's current published closure table. This is not a guarantee that every lift will operate, so check the live source shortly before travelling." }, "note": "The proposed February 2026 reduced-criteria Ride Access Pass trial was paused and Difficulty with Crowds remains eligible. The pass must be approved and separately reserved before the visit and, from March 2026, is managed through the Merlin app as a digital virtual queue. Wheelchairs are limited and mobility scooters are not hired on site; ride-specific transfer and evacuation restrictions still apply.", "verified": "15 Sep 2026", "source": "https://www.thorpepark.com/plan-your-visit/before-you-visit/accessibility-information/", "tone": "blue", "logo": { "src": "/assets/attractions/thorpe-park-logo.png", "alt": "Thorpe Park logo", "theme": "dark" }, "media": { "src": "/assets/attractions/thorpe-park-accessibility.webp", "alt": "A rollercoaster at Thorpe Park", "caption": "Thorpe Park publishes access guidance covering step-free facilities, changing support, ride requirements and digital virtual queuing.", "credit": "Official Thorpe Park accessibility page", "source": "https://www.thorpepark.com/plan-your-visit/before-you-visit/accessibility-information/" } }, { "name": "Chessington World of Adventures Resort", "slug": "chessington-world-of-adventures-resort", "place": "Chessington, Greater London", "region": "London", "type": "Theme park and zoo", "summary": "A Changing Places facility, accessible toilets and parking, wheelchair and scooter hire, a free carer ticket, sensory planning and the Merlin Ride Access Pass support visits to the theme park and zoo.", "tags": [ "Changing Places", "Accessible parking", "Accessible toilets", "Sensory planning", "Queue assistance", "Assistance dogs", "Mobility equipment", "Ride-by-ride guide", "Tickets & concessions" ], "ticketing": { "status": "One free carer ticket", "summary": "A disabled guest paying the applicable admission price may bring one carer free with accepted evidence. A second free carer can be requested where supporting medical evidence confirms a two-person care requirement.", "source": "https://www.chessington.com/plan-your-visit/before-you-visit/accessibility-guide/accessibility-planning/" }, "rideAccessPass": { "status": "Reduced-criteria trial paused; four eligibility symbols currently accepted", "summary": "Merlin proposed a February 2026 half-term trial with narrower Ride Access Pass eligibility, but paused it before proceeding after community feedback. Current resort guidance continues to accept Difficulty with Crowds, Difficulty Standing, Level Access and Urgent Access to Toilets.", "booking": "Chessington has used the Merlin Ride Access Pass app since February 2026. An approved Nimbus Access Card or free Merlin Digital Access Pass does not guarantee a visit reservation. A separate, zero-cost RAP reservation must be made in the app before every visit. Merlin recommends applying and booking early; its current terms say to apply at least three months before the intended visit. Up to three future RAP visit reservations may be held per resort.", "duringVisit": "The app operates a digital virtual queue rather than instant ride access. The passholder may ride with up to three companions, subject to their red or yellow support category and ride-specific safety requirements. A manual timecard may be offered if a significant network or app failure affects multiple users.", "lastChecked": "15 Sep 2026", "sources": [ { "label": "Chessington Ride Access Pass guidance", "url": "https://www.chessington.com/plan-your-visit/before-you-visit/accessibility-guide/theme-park-accessibility/ride-access-pass/" }, { "label": "Nimbus / Access Card trial update, 12 February 2026", "url": "https://www.accesscard.online/news/2026-02-12-merlin-rap-eligibility-update/" } ] }, "liftAvailability": { "status": "Unavailable lift currently listed by Merlin", "unavailable": [ "Blue Barnacle Stair Lift" ], "firstObserved": "1 Sep 2026", "lastChecked": "15 Sep 2026", "source": "https://www.accessibility.merlinentertainments.biz/ride-access-pass/uk-resort-theme-park-lift-availability/", "note": "Merlin says lift closures may change and that teams may offer alternative accessible routes where possible. Check the live source shortly before travelling." }, "note": "Chessington describes its site as very hilly and warns that this can make powered mobility equipment unstable. Assistance dogs cannot enter rides or designated animal areas. The Ride Access Pass requires advance approval and reservation through the Merlin app and remains subject to ride-specific restrictions.", "verified": "15 Sep 2026", "source": "https://www.chessington.com/plan-your-visit/before-you-visit/accessibility-guide/", "tone": "green", "logo": { "src": "/assets/attractions/chessington-logo.png", "alt": "Chessington World of Adventures Resort logo", "theme": "dark" }, "media": { "src": "/assets/attractions/chessington-accessibility.webp", "alt": "The Gruffalo River Ride Adventure at Chessington", "caption": "Chessington combines a theme park and zoo on a notably hilly site, with mobility hire, changing facilities and advance queue support.", "credit": "Official Chessington accessibility page", "source": "https://www.chessington.com/plan-your-visit/before-you-visit/accessibility-guide/" } }, { "name": "LEGOLAND Windsor Resort", "slug": "legoland-windsor-resort", "place": "Windsor, Berkshire", "region": "South East", "type": "Theme park", "summary": "Accessible toilets and Changing Places, wheelchair and scooter hire, sensory guides and a quiet space, a wheelchair-accessible Hill Train, a free carer ticket and the Merlin Ride Access Pass support visits.", "tags": [ "Changing Places", "Accessible parking", "Accessible toilets", "Sensory planning", "Queue assistance", "Assistance dogs", "Mobility equipment", "Ride-by-ride guide", "Tickets & concessions" ], "ticketing": { "status": "One free carer ticket", "summary": "An eligible disabled visitor may reserve one free carer place and exchange it for admission on arrival with accepted evidence. Carer admission and the Ride Access Pass use separate application processes.", "source": "https://support.legoland.co.uk/hc/en-us/articles/360010643718-How-do-you-obtain-a-carer-ticket" }, "rideAccessPass": { "status": "Reduced-criteria trial paused; four eligibility symbols currently accepted", "summary": "Merlin proposed a February 2026 half-term trial with narrower Ride Access Pass eligibility, but paused it before proceeding after community feedback. Current resort guidance continues to accept Difficulty with Crowds, Difficulty Standing, Level Access and Urgent Access to Toilets.", "booking": "LEGOLAND Windsor has used the Merlin Ride Access Pass app since February 2026. An approved Nimbus Access Card or free Merlin Digital Access Pass does not guarantee a visit reservation. A separate, zero-cost RAP reservation must be made in the app before every visit. Merlin recommends applying and booking early; its current terms say to apply at least three months before the intended visit. Up to three future RAP visit reservations may be held per resort.", "duringVisit": "The app operates a digital virtual queue rather than instant ride access. The passholder may ride with up to three companions, subject to their red or yellow support category and ride-specific safety requirements. A manual timecard may be offered if a significant network or app failure affects multiple users.", "lastChecked": "15 Sep 2026", "sources": [ { "label": "LEGOLAND Windsor Ride Access Pass guidance", "url": "https://www.legoland.co.uk/plan-your-day/before-you-visit/accessibility/theme-park-accessibility/ride-access-pass/" }, { "label": "Nimbus / Access Card trial update, 12 February 2026", "url": "https://www.accesscard.online/news/2026-02-12-merlin-rap-eligibility-update/" } ] }, "carer_ticket": { "available": true, "type": "complimentary carer", "price": "£0", "booking_method": "separate_online_reservation", "advance_booking_required": true, "collection_on_arrival": true, "third_party_booking_supported": true, "compatibility": "separate", "evidence_required": true, "evidence_examples": ["Nimbus Access Card with +1", "Blue Badge", "DLA letter", "PIP letter", "CVI"], "source_url": "https://www.legoland.co.uk/plan-your-day/before-you-visit/accessibility/tickets-and-bookings/", "direct_booking_url": "https://www.legoland.co.uk/plan-your-day/before-you-visit/accessibility/tickets-and-bookings/", "policy_notes": "LEGOLAND provides a separate free-carer reservation and its official guidance expressly covers tickets bought using third-party vouchers. Bring accepted evidence and photo identification. Carer admission does not provide Ride Access Pass eligibility or a Ride Access Pass reservation.", "last_verified": "2026-09-02", "verification_status": "verified" }, "liftAvailability": { "status": "Unavailable lift currently listed by Merlin", "unavailable": [ "Deep Sea Adventure Stair Lift (Submarine 8)" ], "firstObserved": "1 Sep 2026", "lastChecked": "15 Sep 2026", "source": "https://www.accessibility.merlinentertainments.biz/ride-access-pass/uk-resort-theme-park-lift-availability/", "note": "Merlin says lift closures may change and that teams may offer alternative accessible routes where possible. Check the live source shortly before travelling." }, "note": "Pathways are step-free but can be steep enough to require assistance or make powered equipment unstable. The Hill Train provides an alternative to the steep entrance routes when operating. The Ride Access Pass must be approved and reserved in advance through the Merlin app, and most rides require transfer from mobility equipment.", "verified": "15 Sep 2026", "source": "https://www.legoland.co.uk/plan-your-day/before-you-visit/accessibility/", "tone": "brown", "logo": { "src": "/assets/attractions/legoland-windsor-logo.png", "alt": "LEGOLAND Windsor Resort logo", "theme": "dark" }, "media": { "src": "/assets/attractions/legoland-windsor-accessibility.webp", "alt": "A family riding the Dragon rollercoaster at LEGOLAND Windsor", "caption": "LEGOLAND publishes detailed route, sensory and ride guidance, including alternatives for its steep entrance and exit paths.", "credit": "Official LEGOLAND Windsor accessibility page", "source": "https://www.legoland.co.uk/plan-your-day/before-you-visit/accessibility/" } }, { "name": "West Midlands Safari Park", "slug": "west-midlands-safari-park", "place": "Bewdley, Worcestershire", "region": "West Midlands", "type": "Safari park, zoo and theme park", "summary": "A Changing Places facility, 41 Blue Badge spaces, wheelchair and scooter hire, sensory resources, a Quiet Room, limited queue assistance, an accessible minibus tour and free Essential Companion tickets support advance planning.", "tags": [ "Changing Places", "Accessible parking", "Accessible toilets", "Sensory planning", "Queue assistance", "Assistance dogs", "Mobility equipment", "Ride-by-ride guide", "Tickets & concessions" ], "ticketing": { "status": "Free Essential Companion ticket", "summary": "An eligible paying visitor can book a free Essential Companion ticket after a Nimbus assessment. Applications should be made at least seven working days before the first visit, and additional companions may be approved according to the visitor's award. Separate arrangements apply to guests with a Certificate of Visual Impairment.", "source": "https://www.wmsp.co.uk/accessibility" }, "note": "The Safari Walk includes gradients, tarmac, compressed gravel, decking and bridges, so some wheelchair users may need assistance. The steep compressed-gravel approach to the African Walking Trail is not recommended for wheelchair or scooter users; an alternative tarmacked road is published. Queueing at ride exits is limited and must be discussed at the Wristband Office. Assistance dogs cannot enter the Safari Drive or several animal areas, and every rider must be able to sit up and hold on unaided.", "verified": "1 Sep 2026", "source": "https://www.wmsp.co.uk/accessibility", "tone": "green", "logo": { "src": "/assets/attractions/west-midlands-safari-park-logo.png", "alt": "West Midlands Safari Park logo", "theme": "light" }, "media": { "src": "/assets/attractions/west-midlands-safari-park-accessibility.webp", "alt": "An accessible toilet entrance at West Midlands Safari Park, marked with a wheelchair symbol", "caption": "The park publishes detailed information about its accessible toilets, Changing Places facility, routes, mobility hire and attraction-specific restrictions.", "credit": "Official West Midlands Safari Park accessibility page", "source": "https://www.wmsp.co.uk/accessibility" } }, { "name": "The London Eye", "slug": "london-eye", "place": "South Bank, London", "region": "London", "type": "Observation wheel", "summary": "Full wheelchair access, an advance wheelchair-slot system, accessible toilets, Braille information and free carer admission support visit planning.", "tags": ["Step-free routes", "Accessible toilets", "Mobility access", "Sensory planning", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "A free carer ticket can be added with a paid standard or multi-attraction booking. Supporting disability documentation is checked on arrival.", "source": "https://www.londoneye.com/plan-your-visit/before-you-visit/accessibility-information/" }, "note": "Advance wheelchair-slot booking is strongly recommended because peak-time slots can sell out. The boarding ramp and gates accept wheelchairs, including motorised wheelchairs, up to 37 inches wide.", "verified": "1 Sep 2026", "source": "https://www.londoneye.com/plan-your-visit/before-you-visit/accessibility-information/", "tone": "blue", "logo": {"src": "/assets/attractions/london-eye-logo.webp", "alt": "The London Eye logo", "theme": "light"}, "media": { "src": "/assets/attractions/london-eye-visit.webp", "alt": "The London Eye beside the River Thames", "caption": "The observation wheel has a managed wheelchair booking system and step-free boarding arrangements.", "credit": "Official London Eye image", "source": "https://www.londoneye.com/" } }, { "name": "The London Eye River Cruise", "slug": "london-eye-river-cruise", "place": "South Bank, London", "region": "London", "type": "River cruise", "summary": "Wheelchair boarding, Braille commentary information and free carer admission are available, with accessible toilets close by in County Hall.", "tags": ["Step-free routes", "Accessible toilets nearby", "Sensory planning", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "A free carer ticket can be added with a paid River Cruise or eligible multi-attraction booking, subject to accepted supporting documentation.", "source": "https://www.londoneye.com/plan-your-visit/before-you-visit/accessibility-information/" }, "note": "Advance wheelchair-slot booking is recommended. The cruise boarding ramps accept standard wheelchairs up to 32 inches wide; accessible toilet facilities are in the London Eye ticket-office building rather than on the boat.", "verified": "1 Sep 2026", "source": "https://www.londoneye.com/plan-your-visit/before-you-visit/accessibility-information/", "tone": "blue", "logo": {"src": "/assets/attractions/london-eye-logo.webp", "alt": "The London Eye logo", "theme": "light"}, "media": { "src": "/assets/attractions/london-eye-river-cruise-visit.webp", "alt": "The London Eye River Cruise boat travelling on the Thames", "caption": "The cruise publishes separate wheelchair-width and booking guidance.", "credit": "Official London Eye River Cruise image", "source": "https://www.londoneye.com/tickets-and-prices/river-cruise/" } }, { "name": "Madame Tussauds London", "slug": "madame-tussauds-london", "place": "Marylebone, London", "region": "London", "type": "Wax museum", "summary": "Lift-assisted wheelchair routes, accessible toilets, assistance-dog access, BSL interpreting and free carer admission are published.", "tags": ["Step-free routes", "Accessible toilets", "Assistance dogs", "BSL information", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One carer can enter free with a full-price visitor. The carer ticket should be reserved in advance and accepted supporting documentation is required.", "source": "https://www.madametussauds.com/london/plan-your-visit/before-you-visit/accessibility-guide/" }, "note": "Only three wheelchair users can be inside at once and a wheelchair slot must be booked at least 24 hours ahead to guarantee entry. The Spirit of London ride is unavailable to guests unable to walk unaided; a virtual-reality alternative is offered.", "verified": "1 Sep 2026", "source": "https://www.madametussauds.com/london/plan-your-visit/before-you-visit/accessibility-guide/", "tone": "purple", "logo": {"src": "/assets/attractions/madame-tussauds-london-logo.webp", "alt": "Madame Tussauds London logo", "theme": "dark"}, "media": { "src": "/assets/attractions/madame-tussauds-london-visit.webp", "alt": "Visitors inside Madame Tussauds London", "caption": "The six-floor attraction uses staff-assisted lifts and limits wheelchair capacity.", "credit": "Official Madame Tussauds London image", "source": "https://www.madametussauds.com/london/" } }, { "name": "The London Dungeon", "slug": "london-dungeon", "place": "South Bank, London", "region": "London", "type": "Immersive attraction", "summary": "Wheelchair lift access, accessible toilets, sensory guidance, ear defenders and free carer admission are available, subject to significant mobility limits.", "tags": ["Accessible toilets", "Sensory planning", "Assistance dogs", "Mobility restrictions", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "A free carer ticket can be reserved with a paid standard, anytime or multi-attraction ticket. Supporting evidence is checked on arrival.", "source": "https://www.thedungeons.com/london/plan-your-visit/before-you-visit/accessibility/" }, "note": "Only one wheelchair user is admitted per hour at quarter past the hour. Mobility scooters cannot be accommodated; wheelchairs must be no wider than 27 inches and the combined user-and-chair weight must not exceed 300kg. The tour includes uneven and moving floors, stairs, darkness, strong smells, loud noises and flashing effects.", "verified": "1 Sep 2026", "source": "https://www.thedungeons.com/london/plan-your-visit/before-you-visit/accessibility/", "tone": "brown", "logo": {"src": "/assets/attractions/london-dungeon-logo.webp", "alt": "The London Dungeon logo", "theme": "dark"}, "media": { "src": "/assets/attractions/london-dungeon-visit.webp", "alt": "Performers in a theatrical scene at The London Dungeon", "caption": "The tour combines live performance, sensory effects and tightly controlled wheelchair access.", "credit": "Official London Dungeon image", "source": "https://www.thedungeons.com/london/" } }, { "name": "The York Dungeon", "slug": "york-dungeon", "place": "York, North Yorkshire", "region": "Yorkshire & Humber", "type": "Immersive attraction", "summary": "Stairlifts, a loan wheelchair, an accessible toilet, sensory guidance, ear defenders and free support-assistant admission are published.", "tags": ["Accessible toilets", "Sensory planning", "Assistance dogs", "Mobility restrictions", "Tickets & concessions"], "ticketing": { "status": "One free support-assistant ticket", "summary": "One support assistant can accompany a disabled visitor free of charge. Advance booking and accepted supporting documentation are required.", "source": "https://www.thedungeons.com/york/plan-your-visit/before-you-visit/facilities-and-accessibility/" }, "note": "Electric wheelchairs and mobility scooters cannot be admitted. Only one wheelchair user is accommodated per hour, and the guest must transfer unaided to stairlift seats with a 120kg limit. Tight angles, uneven floors, darkness and strong sensory effects are part of the tour.", "verified": "1 Sep 2026", "source": "https://www.thedungeons.com/york/plan-your-visit/before-you-visit/facilities-and-accessibility/", "tone": "brown", "logo": {"src": "/assets/attractions/york-dungeon-logo.webp", "alt": "The York Dungeon logo", "theme": "dark"}, "media": { "src": "/assets/attractions/york-dungeon-visit.webp", "alt": "A theatrical scene at The York Dungeon", "caption": "The historic building uses stairlifts and limits wheelchair entry to one guest per hour.", "credit": "Official York Dungeon image", "source": "https://www.thedungeons.com/york/" } }, { "name": "The Edinburgh Dungeon", "slug": "edinburgh-dungeon", "place": "Edinburgh", "region": "Scotland", "type": "Immersive attraction", "summary": "Passenger lifts, stairlifts, sensory information and free support-assistant admission are available within a listed historic building.", "tags": ["Sensory planning", "Assistance dogs", "Mobility restrictions", "Tickets & concessions"], "ticketing": { "status": "One free support-assistant ticket", "summary": "One support assistant can accompany a disabled visitor without charge. Advance booking and accepted evidence are recommended.", "source": "https://www.thedungeons.com/edinburgh/plan-your-visit/before-you-visit/facilities-accessibility/" }, "note": "Only one wheelchair user can be accommodated at a time. Mobility scooters are not admitted, several stairlifts have a 120kg limit, and guests must transfer onto them without staff assistance. The 70-minute tour has uneven floors, extended standing, darkness and strong sensory effects.", "verified": "1 Sep 2026", "source": "https://www.thedungeons.com/edinburgh/plan-your-visit/before-you-visit/facilities-accessibility/", "tone": "brown", "logo": {"src": "/assets/attractions/edinburgh-dungeon-logo.webp", "alt": "The Edinburgh Dungeon logo", "theme": "dark"}, "media": { "src": "/assets/attractions/edinburgh-dungeon-visit.webp", "alt": "A performer in a dark theatrical scene at The Edinburgh Dungeon", "caption": "The listed building has lift and stairlift routes but significant capacity and transfer restrictions.", "credit": "Official Edinburgh Dungeon image", "source": "https://www.thedungeons.com/edinburgh/" } }, { "name": "SEA LIFE London Aquarium", "slug": "sea-life-london", "place": "South Bank, London", "region": "London", "type": "Aquarium", "summary": "Step-free access across three floors, lifts, three accessible toilets, BSL videos, assistance-dog access and free carer admission are provided.", "tags": ["Step-free routes", "Accessible toilets", "Assistance dogs", "BSL information", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One free carer ticket may be booked with a full-price visitor. Premium animal and virtual-reality experiences are excluded from the concession.", "source": "https://www.visitsealife.com/london/plan-your-visit/information/accessibility-guide/" }, "note": "The aquarium can accommodate up to ten wheelchair users at once for evacuation reasons. Some areas are dark or have uneven floors, seating is limited, and the VR pods require transfer although a headset-only alternative is available.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/london/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-london-logo.webp", "alt": "SEA LIFE London Aquarium logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-london-visit.webp", "alt": "Jellyfish display at SEA LIFE London Aquarium", "caption": "The aquarium publishes a three-floor step-free route and wheelchair-capacity information.", "credit": "Official SEA LIFE London image", "source": "https://www.visitsealife.com/london/" } }, { "name": "SEA LIFE Blackpool", "slug": "sea-life-blackpool", "place": "Blackpool, Lancashire", "region": "North West", "type": "Aquarium", "summary": "Full wheelchair access, lift access to the first floor, two accessible toilets, a hygiene room, quiet sessions and free carer admission are provided.", "tags": ["Step-free routes", "Accessible toilets", "Adult changing facility", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One personal assistant or carer can be reserved free with a paying disabled visitor, subject to accepted evidence on arrival.", "source": "https://visitsealife.com/blackpool/plan-your-visit/before-you-visit/accessibility-pre-visit-guides/" }, "carer_ticket": { "available": true, "type": "complimentary carer", "price": "£0", "booking_method": "separate_online_reservation", "advance_booking_required": true, "collection_on_arrival": false, "third_party_booking_supported": true, "compatibility": "separate", "evidence_required": true, "evidence_examples": ["Nimbus Access Card with companion symbol", "Blue Badge", "DLA letter", "PIP letter", "CVI"], "source_url": "https://visitsealife.com/blackpool/plan-your-visit/before-you-visit/accessibility-pre-visit-guides/", "direct_booking_url": "https://www.visitsealife.com/blackpool/tickets-prices/", "policy_notes": "SEA LIFE Blackpool accepts third-party tickets through its reservation route and provides a separate free-carer reservation. Reserve both the visit and carer place before travelling, and bring accepted evidence. Wheelchair users should also reserve a wheelchair space.", "last_verified": "2026-09-02", "verification_status": "verified" }, "note": "Wheelchair users are advised to reserve a wheelchair slot. The main aquarium is on the first floor via lift, lighting is often low and background music or talks may be loud; monthly quiet sessions and noise-cancelling headphones are offered.", "verified": "1 Sep 2026", "source": "https://visitsealife.com/blackpool/plan-your-visit/before-you-visit/accessibility-pre-visit-guides/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-blackpool-logo.webp", "alt": "SEA LIFE Blackpool logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-blackpool-visit.webp", "alt": "An underwater display at SEA LIFE Blackpool", "caption": "The centre provides lift access, accessible toilets and sensory planning resources.", "credit": "Official SEA LIFE Blackpool image", "source": "https://www.visitsealife.com/blackpool/" } }, { "name": "National SEA LIFE Centre Birmingham", "slug": "sea-life-birmingham", "place": "Birmingham", "region": "West Midlands", "type": "Aquarium", "summary": "Wheelchair access throughout, accessible toilets, small mobility-scooter access, an AccessAble guide and free carer admission are provided.", "tags": ["Step-free routes", "Accessible toilets", "Mobility access", "BSL information", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One carer enters free with each paying disabled guest when the ticket is pre-booked and accepted evidence is presented on arrival.", "source": "https://www.visitsealife.com/birmingham/plan-your-visit/information/accessibility-guide/" }, "note": "The centre can accommodate no more than ten wheelchairs at once for safety reasons. Small mobility scooters are accepted; larger equipment should be discussed with the venue before visiting.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/birmingham/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-birmingham-logo.webp", "alt": "National SEA LIFE Centre Birmingham logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-birmingham-visit.webp", "alt": "Aquarium display at the National SEA LIFE Centre Birmingham", "caption": "The centre publishes full-route access and wheelchair-capacity information.", "credit": "Official SEA LIFE Birmingham image", "source": "https://www.visitsealife.com/birmingham/" } }, { "name": "SEA LIFE Manchester", "slug": "sea-life-manchester", "place": "Trafford Palazzo, Greater Manchester", "region": "North West", "type": "Aquarium", "summary": "Wheelchair access throughout, accessible toilets, assistance-dog access, quiet sessions, ear defenders, hidden-disability support and free carer admission are provided.", "tags": ["Step-free routes", "Accessible toilets", "Sensory planning", "Assistance dogs", "Accessible parking", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One carer can be booked free alongside a full-price ticket, with accepted evidence shown to the front-of-house team.", "source": "https://www.visitsealife.com/manchester/plan-your-visit/information/accessibility-guide/" }, "note": "The main aquarium is wheelchair accessible, but activities on top of the viewing tank, including some VIP feeding experiences, are reached only by stairs. Peak queues can extend outdoors.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/manchester/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-manchester-logo.webp", "alt": "SEA LIFE Manchester logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-manchester-visit.webp", "alt": "A sea turtle swimming in a SEA LIFE Manchester display", "caption": "The centre publishes mobility, sensory, parking and companion guidance.", "credit": "Official SEA LIFE Manchester image", "source": "https://www.visitsealife.com/manchester/" } }, { "name": "SEA LIFE Brighton", "slug": "sea-life-brighton", "place": "Brighton, East Sussex", "region": "South East", "type": "Aquarium", "summary": "An accessible entrance, Changing Places toilet, assistance-dog access, sensory guide and free carer admission support visits to the historic aquarium.", "tags": ["Step-free routes", "Changing Places", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One carer can be reserved free with a paying disabled visitor when accepted documentation is shown on arrival.", "source": "https://www.visitsealife.com/brighton/plan-your-visit/information/accessibility-guide/" }, "note": "The step-free entrance uses the beach ramp and an underpass rather than the main steps. The Ocean Display auditorium is not fully wheelchair accessible but can be viewed from the accessible tunnel, and a raised edge keeps wheelchairs about 70cm from some Victorian-arcade displays.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/brighton/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-brighton-logo.webp", "alt": "SEA LIFE Brighton logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-brighton-visit.webp", "alt": "Ocean display at SEA LIFE Brighton", "caption": "The historic aquarium provides an alternative step-free entrance and a Changing Places toilet.", "credit": "Official SEA LIFE Brighton image", "source": "https://www.visitsealife.com/brighton/" } }, { "name": "SEA LIFE Scarborough", "slug": "sea-life-scarborough", "place": "Scarborough, North Yorkshire", "region": "Yorkshire & Humber", "type": "Aquarium", "summary": "A designated accessibility route, lift access, a large accessible toilet, assistance-dog access and free carer admission are published.", "tags": ["Step-free routes", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One free carer admission is available for each guest who needs support, with proof of eligibility requested.", "source": "https://www.visitsealife.com/scarborough/plan-your-visit/information/accessibility-guide/" }, "note": "Alternative routes are needed because of the building's age. Only one wheelchair can use Penguin Island at a time, and the lift to the Turtle Sanctuary and restaurant may be unsuitable for motorised scooters; mobility scooters cannot be taken through the full route.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/scarborough/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-scarborough-logo.webp", "alt": "SEA LIFE Scarborough logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-scarborough-visit.webp", "alt": "SEA LIFE Scarborough beside the North Bay", "caption": "The venue uses an alternative accessibility route and a lift to upper facilities.", "credit": "Official SEA LIFE Scarborough image", "source": "https://www.visitsealife.com/scarborough/" } }, { "name": "SEA LIFE Loch Lomond", "slug": "sea-life-loch-lomond", "place": "Balloch, West Dunbartonshire", "region": "Scotland", "type": "Aquarium", "summary": "Wheelchair access throughout the main centre, accessible toilets, assistance-dog access, an AccessAble guide and free carer admission are provided.", "tags": ["Step-free routes", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "A disabled visitor can book one accompanying carer free with accepted proof of eligibility.", "source": "https://www.visitsealife.com/loch-lomond/plan-your-visit/information/accessibility-guide/" }, "note": "The main aquarium has disabled access, but the top-of-tank area used for some VIP feeding experiences is stair-only. Wheelchairs are not available to borrow on site.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/loch-lomond/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-loch-lomond-logo.webp", "alt": "SEA LIFE Loch Lomond logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-loch-lomond-visit.webp", "alt": "Aquarium display at SEA LIFE Loch Lomond", "caption": "The main centre is wheelchair accessible, with limits on stair-only VIP areas.", "credit": "Official SEA LIFE Loch Lomond image", "source": "https://www.visitsealife.com/loch-lomond/" } }, { "name": "SEA LIFE Hunstanton", "slug": "sea-life-hunstanton", "place": "Hunstanton, Norfolk", "region": "East of England", "type": "Aquarium & seal sanctuary", "summary": "Most of the centre is wheelchair and mobility-scooter friendly, with an accessible toilet, sensory information and free carer admission.", "tags": ["Step-free routes", "Accessible toilets", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One free carer ticket is available with a paying disabled visitor, subject to the venue's accepted evidence requirements.", "source": "https://www.visitsealife.com/hunstanton/plan-your-visit/information/accessibility-guide/" }, "note": "The underwater seal-viewing window is not fully accessible to wheelchairs or mobility scooters, although the seals can still be viewed from ground level. Check the official guide before visiting because routes and animal areas can change.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/hunstanton/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-hunstanton-logo.webp", "alt": "SEA LIFE Hunstanton logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-hunstanton-visit.webp", "alt": "Marine-life display at SEA LIFE Hunstanton", "caption": "Most visitor areas are accessible, with an alternative ground-level view of the seals.", "credit": "Official SEA LIFE Hunstanton image", "source": "https://www.visitsealife.com/hunstanton/" } }, { "name": "SEA LIFE Weymouth Adventure Park", "slug": "sea-life-weymouth", "place": "Weymouth, Dorset", "region": "South West", "type": "Aquarium & adventure park", "summary": "The park is wheelchair and mobility-scooter accessible, with accessible toilets, sensory planning, guide-dog access and free carer admission.", "tags": ["Step-free routes", "Accessible toilets", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One carer enters free with a registered disabled visitor. All tickets, including the free carer ticket, must be booked in advance and evidence is required.", "source": "https://www.visitsealife.com/weymouth/plan-your-visit/information/accessibility-guide/" }, "note": "This is a large indoor-and-outdoor attraction and queues may extend outside in peak periods. Accessible toilets are in the entrance building and Caribbean Cove; weather and walking distances should be considered.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/weymouth/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-weymouth-logo.webp", "alt": "SEA LIFE Weymouth logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-weymouth-visit.webp", "alt": "Outdoor and aquarium areas at SEA LIFE Weymouth", "caption": "The park combines indoor aquarium exhibits with accessible outdoor visitor areas.", "credit": "Official SEA LIFE Weymouth image", "source": "https://www.visitsealife.com/weymouth/" } }, { "name": "SEA LIFE Great Yarmouth", "slug": "sea-life-great-yarmouth", "place": "Great Yarmouth, Norfolk", "region": "East of England", "type": "Aquarium", "summary": "Wheelchair access throughout, accessible toilets, a Changing Spaces facility, sensory guidance, assistance-dog access and free carer admission are provided.", "tags": ["Step-free routes", "Changing Places", "Accessible toilets", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One personal assistant or carer can be booked free with a paying disabled visitor when accepted evidence is shown.", "source": "https://www.visitsealife.com/great-yarmouth/plan-your-visit/information/accessibility-guide/" }, "carer_ticket": { "available": true, "type": "complimentary carer", "price": "£0", "booking_method": "separate_online_reservation", "advance_booking_required": true, "collection_on_arrival": false, "third_party_booking_supported": true, "compatibility": "separate", "evidence_required": true, "evidence_examples": ["Nimbus Access Card with companion symbol", "Blue Badge", "DLA letter", "PIP letter", "CVI"], "source_url": "https://greatyarmouth-support.visitsealife.com/hc/en-us/articles/20858101128093-Carer-Tickets", "direct_booking_url": "https://www.visitsealife.com/great-yarmouth/tickets-prices/ways-to-visit/book-a-timeslot/", "policy_notes": "SEA LIFE Great Yarmouth's ticket-holder reservation route expressly includes both third-party tickets and carer tickets. Reserve the dated visit and free carer place before travelling, and bring accepted evidence because the reservation alone is not admission.", "last_verified": "2026-09-02", "verification_status": "verified" }, "note": "The additional raised viewing platform at the penguin enclosure is stair-only, but the same enclosure remains viewable at ground level. Pre-booking is recommended to guarantee entry.", "verified": "1 Sep 2026", "source": "https://www.visitsealife.com/great-yarmouth/plan-your-visit/information/accessibility-guide/", "tone": "blue", "logo": {"src": "/assets/attractions/sea-life-great-yarmouth-logo.webp", "alt": "SEA LIFE Great Yarmouth logo", "theme": "dark"}, "media": { "src": "/assets/attractions/sea-life-great-yarmouth-visit.webp", "alt": "Aquarium display at SEA LIFE Great Yarmouth", "caption": "The centre provides broad wheelchair access and a ground-level alternative at the penguin enclosure.", "credit": "Official SEA LIFE Great Yarmouth image", "source": "https://www.visitsealife.com/great-yarmouth/" } }, { "name": "Shrek's Adventure! London", "slug": "shreks-adventure-london", "place": "South Bank, London", "region": "London", "type": "Immersive family attraction", "summary": "A wheelchair route, accessible toilets, assistance-dog access, sensory information and free carer admission are available subject to strict capacity limits.", "tags": ["Accessible toilets", "Sensory planning", "Assistance dogs", "Mobility restrictions", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "A free carer ticket is available for an eligible disabled visitor when relevant documentation is shown.", "source": "https://london-support.shreksadventure.com/hc/en-us/categories/201515389-Disabled-Information" }, "note": "Current Merlin guidance says only one wheelchair user is admitted per hour, wheelchairs must be no wider than 27 inches and mobility scooters cannot be admitted. The mostly standing tour has uneven floors and strong sensory effects; transfer is needed to sit in the 4D bus, with a stationary viewing alternative available.", "verified": "1 Sep 2026", "source": "https://www.merlinsmagicwand.org/media/0pzphqjo/2026-uk-gateway-attractions-accessibility-guide-1.pdf?format=original", "tone": "green", "logo": {"src": "/assets/attractions/shreks-adventure-london-logo.webp", "alt": "Shrek's Adventure! London logo", "theme": "dark"}, "media": { "src": "/assets/attractions/shreks-adventure-london-visit.webp", "alt": "Shrek and characters from Shrek's Adventure! London", "caption": "The guided experience combines theatrical performance, uneven flooring and strong sensory effects.", "credit": "Official Shrek's Adventure! London image", "source": "https://www.shreksadventure.com/" } }, { "name": "Warwick Castle", "slug": "warwick-castle", "place": "Warwick, Warwickshire", "region": "West Midlands", "type": "Castle & heritage attraction", "summary": "Accessible parking, mobility-equipment hire, an adult Changing Places room, sensory support, hearing facilities and free carer admission are provided.", "tags": ["Accessible parking", "Changing Places", "Mobility equipment", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "A guest who needs a carer can reserve one free carer ticket in advance, subject to accepted proof on arrival.", "source": "https://www.warwick-castle.com/plan-your-day/castle-information/accessibility/" }, "note": "The historic site has substantial unavoidable barriers. Towers and Ramparts, the Kingmaker exhibition, the Conqueror's Fortress and the Mill are not wheelchair accessible; some routes are steep or cobbled, and upper floors of other experiences use stairs. Assistance dogs are excluded from the Towers and Ramparts and Castle Dungeon.", "verified": "1 Sep 2026", "source": "https://www.warwick-castle.com/plan-your-day/castle-information/accessibility/", "tone": "brown", "logo": {"src": "/assets/attractions/warwick-castle-logo.webp", "alt": "Warwick Castle logo", "theme": "dark"}, "media": { "src": "/assets/attractions/warwick-castle-visit.webp", "alt": "Warwick Castle and its historic stone buildings", "caption": "The castle provides extensive support but many historic areas remain stair-only.", "credit": "Official Warwick Castle image", "source": "https://www.warwick-castle.com/" } }, { "name": "Cadbury World", "slug": "cadbury-world", "place": "Bournville, Birmingham", "region": "West Midlands", "type": "Chocolate visitor attraction", "summary": "Adapted routes, a wheelchair booking system, hearing and visual support, assistance-dog access and free carer admission are published.", "tags": ["Step-free routes", "Sensory planning", "Hearing support", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One carer can accompany a disabled visitor free of charge, with the carer ticket selected during the booking process and eligibility evidence required.", "source": "https://www.cadburyworld.co.uk/plan-your-visit/information/accessibility/" }, "note": "Only one wheelchair or mobility-scooter user can be accommodated in each ten-minute entry slot, so a separate wheelchair reservation should be made with the admission ticket. The Cadbury Chocolate Quest ride requires sitting upright and self-evacuation with or without carer support, including three large steps.", "verified": "1 Sep 2026", "source": "https://www.cadburyworld.co.uk/plan-your-visit/information/accessibility/", "tone": "purple", "logo": {"src": "/assets/attractions/cadbury-world-logo.webp", "alt": "Cadbury World logo", "theme": "dark"}, "media": { "src": "/assets/attractions/cadbury-world-visit.webp", "alt": "Cadbury World visitor attraction in Bournville", "caption": "The attraction uses timed wheelchair reservations and publishes ride evacuation requirements.", "credit": "Official Cadbury World image", "source": "https://www.cadburyworld.co.uk/" } }, { "name": "The Gruffalo & Friends Clubhouse", "slug": "gruffalo-friends-clubhouse", "place": "Blackpool, Lancashire", "region": "North West", "type": "Indoor play attraction", "summary": "Step-free access, an accessible changing room with hoist and changing table, sensory guidance, ear defenders and free carer admission are provided.", "tags": ["Step-free routes", "Adult changing facility", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "A person accompanying a disabled guest can receive free general admission when valid disability or carer evidence is presented.", "source": "https://www.gruffaloclubhouse.com/blackpool/plan-your-visit/information/accessibility-pre-visit-guides/" }, "note": "The route is step-free, but the venue says only some play structures are designed for reduced-mobility access. Music, theatrical lighting, triggered sounds and hourly entertainment can be intense; assistance dogs cannot enter the play structures and the evacuation chairs have a 120kg working limit.", "verified": "1 Sep 2026", "source": "https://www.gruffaloclubhouse.com/blackpool/plan-your-visit/information/accessibility-pre-visit-guides/", "tone": "green", "logo": {"src": "/assets/attractions/gruffalo-friends-clubhouse-logo.webp", "alt": "The Gruffalo & Friends Clubhouse logo", "theme": "light"}, "media": { "src": "/assets/attractions/gruffalo-friends-clubhouse-visit.webp", "alt": "Colourful Gruffalo & Friends Clubhouse play environment", "caption": "The attraction is step-free and publishes detailed changing and sensory information.", "credit": "Official Gruffalo & Friends Clubhouse image", "source": "https://www.gruffaloclubhouse.com/blackpool/" } }, { "name": "Cornish Seal Sanctuary", "slug": "cornish-seal-sanctuary", "place": "Gweek, Cornwall", "region": "South West", "type": "Wildlife sanctuary", "summary": "Accessible parking, limited vehicle access to the seal pools, accessible toilets and free carer admission are available on a very steep, extensive site.", "tags": ["Accessible parking", "Accessible toilets", "Mobility restrictions", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free carer ticket", "summary": "One carer enters free with each paying disabled guest. Additional carers may be considered in exceptional circumstances if agreed with the sanctuary before visiting.", "source": "https://sealsanctuary.sealifetrust.org/en/visiting-us/accessibility/" }, "note": "The walk is about 600 metres from reception to the hospital and a further 300 metres downhill to the pools. Slopes can exceed 16 degrees, there are only four first-come accessible parking spaces near the pools, and no accessible toilet is available at pool level.", "verified": "1 Sep 2026", "source": "https://sealsanctuary.sealifetrust.org/en/visiting-us/accessibility/", "tone": "blue", "logo": {"src": "/assets/attractions/cornish-seal-sanctuary-logo.png", "alt": "Cornish Seal Sanctuary icon", "theme": "light"}, "media": { "src": "/assets/attractions/cornish-seal-sanctuary-visit.jpg", "alt": "A rescued seal at the Cornish Seal Sanctuary", "caption": "The sanctuary's steep wooded site requires careful route and mobility planning.", "credit": "Official Cornish Seal Sanctuary image", "source": "https://sealsanctuary.sealifetrust.org/en/" } }, { "name": "The Blackpool Tower", "slug": "blackpool-tower", "place": "Blackpool, Lancashire", "region": "North West", "type": "Landmark & entertainment complex", "summary": "Lift routes, a Changing Places toilet, wheelchair hire and attraction-specific access guidance cover the Tower Eye, Ballroom, Circus and Dungeon.", "tags": ["Step-free routes", "Changing Places", "Mobility equipment", "Sensory planning", "Tickets & concessions"], "ticketing": { "status": "Free essential-companion ticket with eligible Access Card", "summary": "One free essential companion is available when the disabled visitor's Access Card shows the +1 symbol and a standard admission ticket is purchased. Other carers must use the separate Disabled Guest Carer ticket.", "source": "https://www.theblackpooltower.com/plan-your-visit/accessibility/" }, "note": "Blackpool Tourism Ltd has operated the complex since 1 August 2025; it is included at the user's request and is not labelled as a current Merlin venue. Electric scooters are limited to the ground floor, standard wheelchair dimensions apply to older lifts, Circus wheelchair spaces are limited, balconies are inaccessible, and the Dungeon admits one wheelchair user per tour.", "verified": "1 Sep 2026", "source": "https://www.theblackpooltower.com/plan-your-visit/accessibility/", "tone": "brown", "logo": {"src": "/assets/attractions/blackpool-tower-logo.svg", "alt": "The Blackpool Tower logo", "theme": "light"}, "media": { "src": "/assets/attractions/blackpool-tower-visit.webp", "alt": "The Blackpool Tower illuminated at night", "caption": "The historic complex contains several attractions with different mobility and sensory arrangements.", "credit": "Official Blackpool Tower image", "source": "https://www.theblackpooltower.com/" } }, { "name": "Madame Tussauds Blackpool", "slug": "madame-tussauds-blackpool", "place": "Blackpool, Lancashire", "region": "North West", "type": "Wax museum", "summary": "Staff-operated lift access, two accessible toilets including a hoist and changing bed, wheelchair hire, assistance-dog access and companion arrangements are published.", "tags": ["Step-free routes", "Accessible toilets", "Adult changing facility", "Mobility equipment", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free essential-companion ticket with eligible Access Card", "summary": "One free essential companion is available where the disabled visitor's Access Card shows +1 and a standard admission ticket is purchased. Otherwise a Disabled Guest Carer ticket is required.", "source": "https://www.madametussauds.com/blackpool/plan-your-visit/accessibility/" }, "note": "Blackpool Tourism Ltd has operated the attraction since 1 August 2025; it is included at the user's request and is not labelled as a current Merlin venue. Only three wheelchair users are permitted inside at once, on-the-day wheelchair bookings are not accepted, and motorised scooters cannot enter.", "verified": "1 Sep 2026", "source": "https://www.madametussauds.com/blackpool/plan-your-visit/accessibility/", "tone": "purple", "logo": {"src": "/assets/attractions/madame-tussauds-blackpool-logo.svg", "alt": "Madame Tussauds Blackpool logo", "theme": "dark"}, "media": { "src": "/assets/attractions/madame-tussauds-blackpool-visit.webp", "alt": "Wax figures and displays at Madame Tussauds Blackpool", "caption": "The multi-level historic building uses staff-operated lifts and a pre-booked wheelchair-capacity system.", "credit": "Official Madame Tussauds Blackpool image", "source": "https://www.madametussauds.com/blackpool/" } }, { "name": "Longleat", "slug": "longleat", "place": "Warminster, Wiltshire", "region": "South West", "type": "Safari park, zoo and heritage estate", "summary": "Designated accessible parking, seven accessible-toilet locations, an adult changing facility, mobility-equipment hire, sensory resources, Queue Assist and free Essential Companion tickets support advance planning.", "tags": ["Accessible parking", "Accessible toilets", "Adult changing facility", "Mobility equipment", "Sensory planning", "Queue assistance", "Assistance dogs", "Hearing loops", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion ticket", "summary": "A free Essential Companion ticket can be booked in advance when the disabled visitor has an Access Card or free Longleat Digital Access Pass showing the +1 symbol. The Longleat Digital Access Pass is valid for three years.", "source": "https://www.longleat.co.uk/visit/accessibility" }, "note": "The Hedge Maze is inaccessible to wheelchair users, some historic routes include cobbles, steps or steep ramps, and assistance dogs are excluded from the Safari Park and several animal areas. The Safari Bus has one wheelchair space that must be booked in advance, the railway has one adapted wheelchair carriage, and Longleat House limits wheelchair capacity. Queue Assist requires digital validation before visiting and provides a return time rather than reducing the wait.", "verified": "1 Sep 2026", "source": "https://www.longleat.co.uk/visit/accessibility", "tone": "gold", "logo": { "src": "/assets/attractions/longleat-logo.jpg", "alt": "Longleat logo", "theme": "light" }, "media": { "src": "/assets/attractions/longleat-visit.webp", "alt": "A male lion and lioness resting on grass at Longleat", "caption": "Longleat combines a drive-through safari, walking attractions and a historic estate, with different access arrangements across the site.", "credit": "Official Longleat image", "source": "https://www.longleat.co.uk/" } }, { "name": "Tower of London", "slug": "tower-of-london", "place": "Tower Hill, London", "region": "London", "type": "Castle & heritage attraction", "summary": "A Changing Places toilet, wheelchairs, BSL and audio-described resources, accessible parking arrangements and free companion admission support a visit to this complex historic site.", "tags": ["Changing Places", "Mobility equipment", "BSL information", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Disabled concession and free carer or companion ticket", "summary": "The Tower publishes a discounted disabled admission price and a £0 ticket for a disabled visitor's carer or companion. One companion ticket can be booked online; additional support can be arranged with evidence.", "source": "https://www.hrp.org.uk/tower-of-london/visit/tickets-and-prices/" }, "carer_ticket": { "available": true, "type": "complimentary", "price": "£0", "booking_method": "on_arrival", "advance_booking_required": false, "collection_on_arrival": true, "third_party_booking_supported": true, "compatibility": "on_arrival", "evidence_required": true, "evidence_examples": ["Blue Badge", "Freedom Pass", "DLA letter", "PIP letter"], "source_url": "https://www.hrp.org.uk/tower-of-london/visit/faqs/", "direct_booking_url": "https://www.hrp.org.uk/tower-of-london/visit/tickets-and-prices/", "policy_notes": "A free adult carer or companion ticket can be obtained at the Ticket Office on the day. A disabled concession may also be cheaper than a standard third-party ticket.", "last_verified": "2026-09-02", "verification_status": "verified" }, "note": "The medieval site has cobbles, uneven ground, low doorways, difficult stairs and spiral staircases. Wheelchair access is restricted in parts of the complex, so use the detailed access guide and check temporary route closures before travelling.", "verified": "2 Sep 2026", "source": "https://www.hrp.org.uk/tower-of-london/visit/accessibility/", "tone": "gold", "media": { "src": "/assets/attractions/tower-of-london-visit.webp", "alt": "Aerial view of the Tower of London beside the River Thames", "caption": "The Tower is a large medieval complex with cobbles, uneven routes and many historic staircases.", "credit": "Duncan, CC BY 2.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Tower_of_London_from_the_Shard_(8515883950).jpg" } }, { "name": "Hampton Court Palace", "slug": "hampton-court-palace", "place": "East Molesey, Surrey", "region": "South East", "type": "Palace & gardens", "summary": "Accessible parking, wheelchairs and outdoor buggies, accessible toilets, BSL guidance, a visual story and free carer or companion admission are available.", "tags": ["Accessible parking", "Mobility equipment", "Accessible toilets", "BSL information", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer or companion ticket", "summary": "Each disabled visitor can bring one carer or companion free. One adult companion ticket can be added online; further companion places can be arranged in advance or at the Ticket Office with supporting documents.", "source": "https://www.hrp.org.uk/hampton-court-palace/visit/accessibility/" }, "carer_ticket": { "available": true, "type": "complimentary", "price": "£0", "booking_method": "on_arrival", "advance_booking_required": false, "collection_on_arrival": true, "third_party_booking_supported": true, "compatibility": "on_arrival", "evidence_required": true, "evidence_examples": ["Blue Badge", "Freedom Pass", "DLA letter", "PIP letter"], "source_url": "https://www.hrp.org.uk/hampton-court-palace/visit/tickets-and-prices/", "direct_booking_url": "https://www.hrp.org.uk/hampton-court-palace/visit/tickets-and-prices/", "policy_notes": "The complimentary adult carer or companion ticket may be obtained at the Ticket Office on the day. Booking direct remains useful for the disabled concession rate and guaranteed capacity.", "last_verified": "2026-09-02", "verification_status": "verified" }, "note": "The palace contains extensive uneven floors and staircases and wheelchair access is restricted in some areas. Mobility equipment is limited and first come, while outdoor electric buggies cannot be used throughout every garden area.", "verified": "2 Sep 2026", "source": "https://www.hrp.org.uk/hampton-court-palace/visit/accessibility/", "tone": "brown", "media": { "src": "/assets/attractions/hampton-court-palace-visit.webp", "alt": "The west front of Hampton Court Palace and its broad approach", "caption": "The palace publishes detailed step-free routes for its historic buildings and gardens.", "credit": "Tilman2007, CC BY-SA 4.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Hampton_Court_Palace,_West_Front_Richmond_upon_Thames_1193127_20230823_0050.jpg" } }, { "name": "Kensington Palace", "slug": "kensington-palace", "place": "Kensington Gardens, London", "region": "London", "type": "Palace & museum", "summary": "Ground-level entry, lift access to all three floors, a step-free audio-guide route, hearing loops, wheelchairs and accessible tours support the main palace visit.", "tags": ["Step-free routes", "Mobility equipment", "Hearing loops", "BSL information", "Audio description", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer or companion ticket", "summary": "A disabled visitor can bring a carer or companion free of charge under Historic Royal Palaces' companion-ticket arrangements. The palace also offers £1 tickets to people receiving named benefits.", "source": "https://www.hrp.org.uk/kensington-palace/visit/accessibility/" }, "carer_ticket": { "available": true, "type": "complimentary", "price": "£0", "booking_method": "on_arrival", "advance_booking_required": false, "collection_on_arrival": true, "third_party_booking_supported": true, "compatibility": "on_arrival", "evidence_required": true, "evidence_examples": ["Blue Badge", "Freedom Pass", "DLA letter", "PIP letter"], "source_url": "https://www.hrp.org.uk/kensington-palace/visit/faqs/", "direct_booking_url": "https://www.hrp.org.uk/kensington-palace/visit/tickets-and-prices/", "policy_notes": "One complimentary adult carer or companion ticket may be obtained at the Ticket Office on the day with supporting documents.", "last_verified": "2026-09-02", "verification_status": "verified" }, "note": "Two internal doorways on the Victoria route measure 790mm by 900mm and may not suit larger powered chairs or scooters; a limited number of manual wheelchairs is available. Accessible parking and taxi drop-off inside the grounds must be booked at least seven days ahead.", "verified": "2 Sep 2026", "source": "https://www.hrp.org.uk/kensington-palace/visit/accessibility/", "tone": "purple", "media": { "src": "/assets/attractions/kensington-palace-visit.webp", "alt": "South front of Kensington Palace behind its gates", "caption": "The main visitor floors have a published lift-served, step-free route.", "credit": "Colin Smith, CC BY-SA 2.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Kensington_Palace,_the_South_Front_-_geograph.org.uk_-_287402.jpg" } }, { "name": "Kew Gardens", "slug": "kew-gardens", "place": "Kew, London", "region": "London", "type": "Gardens & nature", "summary": "Mostly flat tarmac routes, accessible toilets, an access map and visual guide, hearing loops, wheelchairs and pre-bookable mobility scooters support this extensive garden visit.", "tags": ["Step-free routes", "Accessible parking", "Mobility equipment", "Accessible toilets", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Disabled concession and free essential-companion entry", "summary": "Disabled visitors qualify for a concession ticket. Essential companions, personal assistants, support workers and next of kin accompanying a disabled visitor receive free daytime garden entry.", "source": "https://www.kew.org/kew-gardens/visit-kew-gardens/accessibility" }, "carer_ticket": { "available": true, "type": "complimentary essential companion", "price": "£0", "booking_method": "official_booking_recommended", "advance_booking_required": false, "collection_on_arrival": false, "compatibility": "unverified", "evidence_required": false, "evidence_examples": [], "source_url": "https://www.kew.org/kew-gardens/visit-kew-gardens/tickets", "direct_booking_url": "https://www.kew.org/kew-gardens/visit-kew-gardens/tickets", "policy_notes": "Kew lists a free Essential Companion ticket in its own ticket system, but the published policy does not confirm how to add it to a third-party admission booking.", "last_verified": "2026-09-02", "verification_status": "third_party_unverified" }, "note": "The Gardens cover 326 acres. Mobility scooters are restricted in some attractions; the Palm House excludes scooters, the Conservatory upper floor is not wheelchair accessible and Kew Palace requires a smaller wheelchair. Aircraft and working machinery can create significant noise.", "verified": "2 Sep 2026", "source": "https://www.kew.org/kew-gardens/visit-kew-gardens/accessibility", "tone": "green", "media": { "src": "/assets/attractions/kew-gardens-visit.webp", "alt": "Palm House and flower beds at Kew Gardens", "caption": "The largely flat gardens publish an access map covering routes, buildings and mobility-scooter restrictions.", "credit": "Diliff, CC BY-SA 3.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Kew_Gardens_Palm_House,_London_-_July_2009.jpg" } }, { "name": "Windsor Castle", "slug": "windsor-castle", "place": "Windsor, Berkshire", "region": "South East", "type": "Castle & royal residence", "summary": "Step-free alternatives, accessible and Changing Places toilets, loan wheelchairs and rollators, multimedia guidance and free companion admission are provided.", "tags": ["Step-free routes", "Changing Places", "Mobility equipment", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Disabled concession and free companion ticket", "summary": "Concessionary admission is available for disabled visitors and one companion is admitted free of charge. Official tickets should be checked for the visit date because opening is affected by ceremonial and operational use.", "source": "https://www.rct.uk/visit/windsor-castle/practical-information-for-visiting-windsor-castle" }, "carer_ticket": { "available": true, "type": "complimentary access companion", "price": "£0", "booking_method": "on_arrival", "advance_booking_required": false, "collection_on_arrival": true, "third_party_booking_supported": true, "compatibility": "on_arrival", "evidence_required": false, "evidence_examples": [], "source_url": "https://www.rct.uk/visit/windsor-castle", "direct_booking_url": "https://www.rct.uk/visit/windsor-castle", "policy_notes": "The official price table lists the Access Companion as free both in advance and on the day. The official page does not state an evidence requirement.", "last_verified": "2026-09-02", "verification_status": "verified" }, "note": "The Castle is at the top of a steep hill and the visitor route includes further uphill sections, long distances and limited seating. Step-free alternatives are available, but powered equipment must fit the lifts and visitors encounter narrow spaces and security arches.", "verified": "2 Sep 2026", "source": "https://www.rct.uk/visit/windsor-castle/mobility-access-at-windsor-castle", "tone": "blue", "media": { "src": "/assets/attractions/windsor-castle-visit.webp", "alt": "Windsor Castle seen from the Long Walk through autumn trees", "caption": "The castle's hilltop setting and long internal routes require advance mobility planning.", "credit": "Diliff, CC BY 2.5, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Windsor_Castle_at_Sunset_-_Nov_2006.jpg" } }, { "name": "Stonehenge", "slug": "stonehenge", "place": "Near Amesbury, Wiltshire", "region": "South West", "type": "Historic monument", "summary": "An accessible visitor centre and shuttle, 22 accessible parking bays, accessible toilets, adult changing, wheelchair loans, BSL content and free companion admission support the principal visit.", "tags": ["Accessible parking", "Accessible toilets", "Adult changing facility", "Mobility equipment", "BSL information", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer or companion ticket", "summary": "A carer, companion or helper is admitted free with a disabled visitor. The free place can be selected online or arranged on arrival.", "source": "https://www.english-heritage.org.uk/visit/places/stonehenge/plan-your-visit/access/" }, "carer_ticket": { "available": true, "type": "complimentary carer or companion", "price": "£0", "booking_method": "on_arrival", "advance_booking_required": false, "collection_on_arrival": true, "third_party_booking_supported": true, "compatibility": "on_arrival", "evidence_required": false, "evidence_examples": [], "source_url": "https://www.english-heritage.org.uk/visit/places/stonehenge/plan-your-visit/access/", "direct_booking_url": "https://www.english-heritage.org.uk/visit/places/stonehenge/prices-and-opening-times/", "policy_notes": "English Heritage says visitors may tell staff on arrival that a carer or companion is accompanying them, or book the free place online.", "last_verified": "2026-09-02", "verification_status": "verified" }, "note": "The accessible shuttle takes visitors close to the stone circle, followed by an approximately 200-metre path with a slight gradient. Grass access is weather dependent, seating around the stones is limited and the wider World Heritage landscape is not suitable for standard wheelchairs.", "verified": "2 Sep 2026", "source": "https://www.english-heritage.org.uk/visit/places/stonehenge/plan-your-visit/access/", "tone": "brown", "media": { "src": "/assets/attractions/stonehenge-visit.webp", "alt": "Stonehenge stone circle on Salisbury Plain", "caption": "The main visitor facilities and shuttle are accessible, while the wider landscape remains uneven.", "credit": "garethwiscombe, CC BY 2.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Stonehenge2007_07_30.jpg" } }, { "name": "Blenheim Palace", "slug": "blenheim-palace", "place": "Woodstock, Oxfordshire", "region": "South East", "type": "Palace, park & gardens", "summary": "Level access to many main areas, lifts, a Changing Places facility, mobility-equipment hire, sensory guidance, BSL tours and free companion entry are available.", "tags": ["Step-free routes", "Changing Places", "Mobility equipment", "Sensory planning", "BSL information", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free companion ticket for Blue Badge holders", "summary": "A companion accompanying a Blue Badge holder is admitted free and does not need to be pre-booked; visitors should notify gate staff on arrival. Special-event arrangements can differ.", "source": "https://www.blenheimpalace.com/visitus/accessibility/" }, "carer_ticket": { "available": true, "type": "complimentary companion for Blue Badge holder", "price": "£0", "booking_method": "on_arrival", "advance_booking_required": false, "collection_on_arrival": true, "third_party_booking_supported": true, "compatibility": "on_arrival", "evidence_required": true, "evidence_examples": ["Blue Badge"], "source_url": "https://www.blenheimpalace.com/visitus/accessibility/", "direct_booking_url": "https://www.blenheimpalace.com/tickets-booking/", "policy_notes": "The free companion concession is limited to a companion accompanying a Blue Badge holder. No pre-booking or advance notice is required; notify staff at the gate.", "last_verified": "2026-09-02", "verification_status": "verified" }, "note": "Formal gardens have a signed step-free route, but some park walks use uneven terrain. Venue scooters cannot enter the Palace, indoor wheelchair transfer is offered and the Palace and Orangery lifts have a 200kg maximum weight.", "verified": "2 Sep 2026", "source": "https://www.blenheimpalace.com/visitus/accessibility/", "tone": "gold", "media": { "src": "/assets/attractions/blenheim-palace-visit.webp", "alt": "Blenheim Palace and its landscaped grounds", "caption": "The palace publishes level-access locations and a separate step-free garden route.", "credit": "Blenheim Palace, CC BY 4.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Blenheim_Palace_North_Gate_2014.jpg" } }, { "name": "The Roman Baths", "slug": "roman-baths-bath", "place": "Bath, Somerset", "region": "South West", "type": "Museum & historic site", "summary": "Accessible lifts, BSL and descriptive audio tours, tactile models, sensory bags, assistance-dog access and free companion admission support most of this ancient site.", "tags": ["Step-free routes", "Sensory planning", "BSL information", "Audio description", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer or companion ticket", "summary": "A carer or companion can join a paying ticket holder free of charge. The free carer ticket is selected when booking online.", "source": "https://www.romanbaths.co.uk/accessibility" }, "carer_ticket": { "available": true, "type": "complimentary carer or companion", "price": "£0", "booking_method": "official_booking_required", "advance_booking_required": true, "collection_on_arrival": false, "third_party_booking_supported": false, "compatibility": "direct_only", "evidence_required": false, "evidence_examples": [], "source_url": "https://www.romanbaths.co.uk/accessibility", "direct_booking_url": "https://www.romanbaths.co.uk/tickets", "policy_notes": "The official instructions require the free carer ticket to be selected when booking online. The Viator product combines a guided walking tour with Roman Baths entry and does not provide a verified free-carer option.", "last_verified": "2026-09-02", "verification_status": "verified_direct_only" }, "note": "The venue states that about 90% of the site is wheelchair accessible. Some historic floor surfaces are uneven, a complete visit still involves steps, large powered scooters may not fit the lifts and no more than four wheelchair users can enter the museum at once, so advance contact is advised.", "verified": "2 Sep 2026", "source": "https://www.romanbaths.co.uk/accessibility", "tone": "blue", "media": { "src": "/assets/attractions/roman-baths-visit.webp", "alt": "The Great Bath and surrounding historic buildings in Bath", "caption": "Accessible lifts reach most of the Roman Baths, though parts of the ancient site still require steps.", "credit": "Diliff, CC BY 2.5, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Roman_Baths_in_Bath_Spa,_England_-_July_2006.jpg" } }, { "name": "Cutty Sark", "slug": "cutty-sark", "place": "Greenwich, London", "region": "London", "type": "Historic ship & museum", "summary": "Lift access between the ship's decks, accessible travel guidance, pre-bookable wheelchairs, audio and BSL resources, assistance-dog access and free carer admission are available.", "tags": ["Step-free routes", "Mobility equipment", "Accessible parking", "BSL information", "Audio description", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer ticket", "summary": "Royal Museums Greenwich offers free admission to carers accompanying disabled visitors. A companion ticket can be selected online with a paid ticket.", "source": "https://www.rmg.co.uk/plan-your-visit/accessibility-cutty-sark" }, "carer_ticket": { "available": true, "type": "complimentary carer", "price": "£0", "booking_method": "official_booking_recommended", "advance_booking_required": true, "collection_on_arrival": false, "compatibility": "unverified", "evidence_required": false, "evidence_examples": [], "source_url": "https://www.rmg.co.uk/plan-your-visit/accessibility-cutty-sark", "direct_booking_url": "https://www.rmg.co.uk/cutty-sark", "policy_notes": "Royal Museums Greenwich says the free carer ticket can be selected online with a paid ticket, but does not confirm that it can be attached to a separate third-party booking.", "last_verified": "2026-09-02", "verification_status": "third_party_unverified" }, "note": "Stairs or lifts connect the Lower Hold, Tween Deck and Main Deck. For evacuation safety only one wheelchair user may be on each deck at a time, wheelchairs should be reserved ahead and staff cannot provide personal assistance around the ship.", "verified": "2 Sep 2026", "source": "https://www.rmg.co.uk/plan-your-visit/accessibility-cutty-sark", "tone": "brown", "media": { "src": "/assets/attractions/cutty-sark-visit.webp", "alt": "Cutty Sark displayed above its glass-roofed dry dock in Greenwich", "caption": "Lifts connect the main visitor decks, with one wheelchair user permitted on each deck at a time.", "credit": "Ethan Doyle White, CC BY-SA 4.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Northeast_View_of_the_Cutty_Sark_in_Greenwich.jpg" } }, { "name": "Royal Observatory Greenwich", "slug": "royal-observatory-greenwich", "place": "Greenwich Park, London", "region": "London", "type": "Science museum & historic site", "summary": "Ramped entry, pre-bookable wheelchairs, BSL and audio tours, induction loops, accessible toilets and free carer admission support the main Observatory visit.", "tags": ["Step-free routes", "Mobility equipment", "BSL information", "Audio description", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer ticket", "summary": "Royal Museums Greenwich offers free admission to carers accompanying disabled visitors, including special exhibitions. A companion ticket can be selected online with a paid ticket.", "source": "https://www.rmg.co.uk/plan-your-visit/accessibility-royal-observatory-greenwich" }, "carer_ticket": { "available": true, "type": "complimentary carer", "price": "£0", "booking_method": "official_booking_recommended", "advance_booking_required": true, "collection_on_arrival": false, "compatibility": "unverified", "evidence_required": false, "evidence_examples": [], "source_url": "https://www.rmg.co.uk/plan-your-visit/accessibility-royal-observatory-greenwich", "direct_booking_url": "https://www.rmg.co.uk/royal-observatory/plan-your-visit", "policy_notes": "Royal Museums Greenwich says the free carer ticket can be booked online with a paid ticket, but does not confirm that it can be attached to a separate third-party booking.", "last_verified": "2026-09-02", "verification_status": "third_party_unverified" }, "note": "The Observatory is at the top of Greenwich Park's steep hill. Its courtyard has uneven cobbles and Flamsteed House has narrow galleries and stepped access. At the time checked, a lift outage meant some areas of Flamsteed House had no step-free access; confirm the current position before travelling.", "verified": "2 Sep 2026", "source": "https://www.rmg.co.uk/plan-your-visit/accessibility-royal-observatory-greenwich", "tone": "purple", "media": { "src": "/assets/attractions/royal-observatory-greenwich-visit.webp", "alt": "Aerial view of the historic Royal Observatory buildings in Greenwich Park", "caption": "The historic buildings sit at the top of a steep park hill and include cobbled and stepped routes.", "credit": "Official Royal Museums Greenwich image", "source": "https://www.rmg.co.uk/royal-observatory/plan-your-visit" } }, { "name": "Leeds Castle", "slug": "leeds-castle", "place": "Maidstone, Kent", "region": "South East", "type": "Castle, gardens & family attraction", "summary": "A free accessible mobility bus, wheelchair loans, accessible toilets including an adult changing facility, sensory support, assistance-dog access and a free carer ticket support the visit.", "tags": ["Step-free routes", "Mobility equipment", "Accessible parking", "Accessible toilets", "Adult changing facility", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer ticket", "summary": "A disabled visitor ticket includes one free carer. Visitors who need additional carers are asked to contact Leeds Castle before booking.", "source": "https://www.leeds-castle.com/accessibility/" }, "note": "The main Castle entrance is step-free, but the approach crosses about 45 metres of cobbles. Only two wheelchair users may be inside the Castle at once, mobility scooters are not permitted inside, the internal wheelchair lift has size and weight limits, and the upstairs rooms are not wheelchair accessible. The land train is not wheelchair accessible, although a complimentary mobility service is offered.", "verified": "2 Sep 2026", "source": "https://www.leeds-castle.com/accessibility/", "tone": "gold", "media": { "src": "/assets/attractions/leeds-castle-visit.webp", "alt": "Leeds Castle beside its lake and gardens in Kent", "caption": "Leeds Castle provides accessible estate transport and an adapted internal route, while cobbles, capacity limits and inaccessible upstairs rooms require planning.", "credit": "Adusha, CC BY 3.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Leeds_castle.JPG" } }, { "name": "Hever Castle", "slug": "hever-castle", "place": "Hever, Edenbridge, Kent", "region": "South East", "type": "Castle, gardens & family attraction", "summary": "Accessible garden routes, wheelchair hire, hearing-loop audio support, assistance-dog access and free 1:1 carer admission are available, but the historic Castle has substantial step and wheelchair restrictions.", "tags": ["Step-free routes", "Mobility equipment", "Accessible parking", "Hearing loops", "Braille information", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer ticket with proof", "summary": "One carer is admitted free for each disabled visitor. A carer ticket should be selected when booking and the venue requires accepted proof of disability on arrival.", "source": "https://www.hevercastle.co.uk/contact/faqs/" }, "note": "Wheelchair and scooter users are advised to keep to hard-surfaced and shingle garden paths. Motorised wheelchairs and mobility scooters cannot enter the Castle or courtyard. The Castle route includes an unramped step into the Gatehouse, three more steps into the courtyard and further threshold steps. Only the six rooms on the ground floor are suitable for wheelchair use; spiral stairs are the only route to the two upper floors.", "verified": "2 Sep 2026", "source": "https://www.hevercastle.co.uk/about-hever-castle/location-accessibility/", "tone": "purple", "media": { "src": "/assets/attractions/hever-castle-visit.webp", "alt": "Hever Castle and its moat in Kent", "caption": "The gardens provide accessible routes, but steps and the absence of a lift substantially restrict wheelchair access inside the Castle.", "credit": "Christoph Matthias Siebenborn, CC BY 3.0, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:Hever_Castle_2014_06_20_1.jpg" } }, { "name": "National Railway Museum", "slug": "national-railway-museum-york", "place": "York, North Yorkshire", "region": "Yorkshire & Humber", "type": "Railway museum", "summary": "Free admission, wheelchair and mobility-scooter provision, ear defenders, lifts and accessible toilets support visits to the museum's large railway collection.", "tags": ["Step-free routes", "Mobility equipment", "Accessible toilets", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free general admission", "summary": "Entry to the National Railway Museum is free, although advance booking is recommended. Some activities and experiences charge separately.", "source": "https://www.railwaymuseum.org.uk/" }, "note": "The museum occupies former working railway buildings with some uneven surfaces and platform edges. Station Hall and routes between museum areas can change during the current masterplan works, so check the latest visitor map and travel information before setting out.", "verified": "7 Oct 2026", "source": "https://www.railwaymuseum.org.uk/sites/default/files/2025-10/NRM_MuseumMap_SEPT25v2_web.pdf", "tone": "red", "logo": { "src": "/assets/attractions/national-railway-museum-logo.svg", "alt": "National Railway Museum logo", "theme": "dark" }, "media": { "src": "/assets/attractions/national-railway-museum-visit.webp", "alt": "Historic locomotives displayed around the turntable in the National Railway Museum Great Hall", "caption": "The Great Hall has broad circulation space around its historic locomotives and a published map showing lifts and accessible toilets.", "credit": "Ultra7, public domain, via Wikimedia Commons", "source": "https://commons.wikimedia.org/wiki/File:National_Railway_Museum_York_15_March_2009_Great_Hall_panorama_2.jpg" } }, { "name": "Royal Armouries Museum", "slug": "royal-armouries-museum-leeds", "place": "Leeds Dock, West Yorkshire", "region": "Yorkshire & Humber", "type": "Museum", "summary": "Step-free entry, lift access to every public gallery, a Changing Places toilet, wheelchair loans, hearing loops, captions and a quiet room support an inclusive visit.", "tags": ["Step-free routes", "Accessible parking", "Changing Places", "Mobility equipment", "Hearing loops", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free museum entry", "summary": "General museum admission, galleries and daily shows are free. Paid exhibitions and events may have separate prices; eligible companion or carer tickets are free where shown.", "source": "https://royalarmouries.org/leeds/faqs" }, "note": "Four loan wheelchairs are first come, first served. The five free accessible parking spaces are about 100 metres from the entrance and can be temporarily affected by works; use the current arrival guidance when parking is essential.", "verified": "7 Oct 2026", "source": "https://royalarmouries.org/leeds/accessibility", "tone": "blue", "logo": { "src": "/assets/attractions/royal-armouries-logo.svg", "alt": "Royal Armouries logo", "theme": "dark" }, "media": { "src": "/assets/attractions/royal-armouries-access.webp", "alt": "A wheelchair user moving through a spacious gallery at the Royal Armouries Museum", "caption": "All public galleries are wheelchair accessible by lift, with loan wheelchairs and seating available.", "credit": "Official Royal Armouries accessibility image", "source": "https://royalarmouries.org/leeds/accessibility" } }, { "name": "The Deep", "slug": "the-deep-hull", "place": "Hull, East Riding of Yorkshire", "region": "Yorkshire & Humber", "type": "Aquarium", "summary": "An accessible entrance, lifts, accessible toilets on every floor, Changing Places, mobility equipment, sensory packs and quiet-space support cover the principal aquarium route.", "tags": ["Step-free routes", "Accessible parking", "Changing Places", "Mobility equipment", "Sensory planning", "Queue assistance", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free Essential Carer admission", "summary": "Essential Carers enter free and do not need to be booked in advance. The venue asks visitors to bring proof in case of a spot check.", "source": "https://www.thedeep.co.uk/visit/frequently-asked-questions" }, "note": "Ten accessible parking bays are closest to the accessible entrance. Manual wheelchairs and walking aids can be reserved, but the three mobility scooters are first come, first served. Busy weekends and school holidays can still involve queues.", "verified": "7 Oct 2026", "source": "https://www.thedeep.co.uk/visit/accessibility", "tone": "blue", "logo": { "src": "/assets/attractions/the-deep-logo.png", "alt": "The Deep logo", "theme": "light" }, "media": { "src": "/assets/attractions/the-deep-access.webp", "alt": "Colourful fish swimming in one of The Deep aquarium displays", "caption": "The main aquarium route is lift-served, with accessible toilets on every floor and a Changing Places facility on the ground floor.", "credit": "Official The Deep accessibility page image", "source": "https://www.thedeep.co.uk/visit/accessibility" } }, { "name": "Eureka! The National Children's Museum", "slug": "eureka-national-childrens-museum", "place": "Halifax, West Yorkshire", "region": "Yorkshire & Humber", "type": "Children's museum", "summary": "Changing Places, accessible toilets on both floors, sensory planning resources, quieter-access sessions and an essential-carer scheme support disabled children and their families.", "tags": ["Step-free routes", "Changing Places", "Accessible toilets", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free Essential Carer ticket", "summary": "Visitors who require an Essential Carer can select the free carer option when pre-booking. Max Card arrangements are also published separately.", "source": "https://play.eureka.org.uk/plan-your-visit/access-information/" }, "note": "The museum can be busy and highly stimulating. Use the online sensory guide and PECS resources before visiting, and check for relaxed or dedicated-access sessions if lower visitor numbers are important. Some sensory resources need reserving at least 48 hours ahead.", "verified": "7 Oct 2026", "source": "https://play.eureka.org.uk/plan-your-visit/access-information/", "tone": "yellow", "logo": { "src": "/assets/attractions/eureka-logo.png", "alt": "Eureka! The National Children's Museum logo", "theme": "light" }, "media": { "src": "/assets/attractions/eureka-changing-places.webp", "alt": "Changing Places toilet at Eureka! with an adult changing bench, hoist and accessible toilet", "caption": "The ground-floor Changing Places facility includes a tracking hoist, height-adjustable changing bed and room for two carers.", "credit": "Official Eureka! access information image", "source": "https://play.eureka.org.uk/plan-your-visit/access-information/" } }, { "name": "JORVIK Viking Centre", "slug": "jorvik-viking-centre", "place": "York, North Yorkshire", "region": "Yorkshire & Humber", "type": "Immersive museum attraction", "summary": "Step-free access, a lift, an accessible ride capsule, hearing loops, sensory packs, large-print and Braille resources and free carer admission support the underground experience.", "tags": ["Step-free routes", "Mobility equipment", "Sensory planning", "Hearing loops", "Braille information", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Complimentary carer or personal-assistant ticket", "summary": "JORVIK provides complimentary tickets for carers and personal assistants. Formal evidence may be shown but the venue says it understands that not everyone has documentation.", "source": "https://www.jorvikvikingcentre.co.uk/visit/discounts/" }, "note": "Only one wheelchair user may be inside at a time, so wheelchair and scooter users must book by phone or email. Scooters cannot enter, larger powered wheelchairs may not fit the ride capsule and ride access is assessed on arrival. A 360-degree video is offered when the ride cannot be used. Low lighting, smells, moving imagery and the underground environment may be challenging.", "verified": "7 Oct 2026", "source": "https://www.jorvikvikingcentre.co.uk/visit/access/", "tone": "brown", "logo": { "src": "/assets/attractions/jorvik-logo.webp", "alt": "JORVIK Viking Centre logo", "theme": "dark" }, "media": { "src": "/assets/attractions/jorvik-access.webp", "alt": "An accessible JORVIK ride capsule travelling through a reconstructed Viking-age street", "caption": "One ride capsule has space for a wheelchair, subject to its size, style and weight and an on-site safety assessment.", "credit": "Official JORVIK accessibility image", "source": "https://www.jorvikvikingcentre.co.uk/visit/access/" } }, { "name": "Yorkshire Sculpture Park", "slug": "yorkshire-sculpture-park", "place": "West Bretton, Wakefield, West Yorkshire", "region": "Yorkshire & Humber", "type": "Sculpture park & galleries", "summary": "Blue Badge parking, accessible galleries and toilets, a Changing Places facility, wheelchairs and free off-road mobility-scooter hire support visits across the extensive parkland.", "tags": ["Partial step-free access", "Accessible parking", "Changing Places", "Mobility equipment", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion ticket", "summary": "Essential Companions, carers and eligible Max Card holders receive free admission. Tickets can be booked online or issued on arrival, and parking is included.", "source": "https://ysp.org.uk/visit-us/accessibility" }, "note": "The 500-acre park includes steep gradients, compacted aggregate, grass, woodland and uneven terrain. Wet weather can make some outdoor routes inaccessible. Reserve one of the four off-road scooters before booking if it is essential; they are not permitted inside the galleries, where manual wheelchairs are available.", "verified": "7 Oct 2026", "source": "https://ysp.org.uk/visit-us/accessibility", "tone": "green", "logo": { "src": "/assets/attractions/yorkshire-sculpture-park-logo.svg", "alt": "Yorkshire Sculpture Park symbol", "theme": "light" }, "media": { "src": "/assets/attractions/yorkshire-sculpture-park-access.webp", "alt": "A visitor using an off-road mobility scooter beside a sculpture at Yorkshire Sculpture Park", "caption": "Four off-road mobility scooters can be reserved free of charge for suitable outdoor routes.", "credit": "Official Yorkshire Sculpture Park accessibility image", "source": "https://ysp.org.uk/visit-us/accessibility" } }, { "name": "Fountains Abbey and Studley Royal", "slug": "fountains-abbey-and-studley-royal", "place": "Ripon, North Yorkshire", "region": "Yorkshire & Humber", "type": "Abbey ruins & landscape garden", "summary": "A level-access entrance, accessible routes and toilets, bookable wheelchairs and mobility scooters, visitor transport and free companion admission support this extensive World Heritage Site.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion admission", "summary": "One or two carers or companions can enter free with an Essential Companion Card. Visitors without the card can still request free companion admission from the Welcome Team.", "source": "https://www.nationaltrust.org.uk/visit/yorkshire/fountains-abbey-and-studley-royal-water-garden/your-accessible-visit-to-fountains-abbey-and-studley-royal" }, "note": "Do not use the main Visitor Centre route for wheelchair access to the abbey because it includes a 16% gradient; use West Gate for level access. Grass and stone surfaces can become muddy or uneven. During Studley Lodge construction from September 2026 into winter 2027/28, visitor transport does not run to Studley Royal, and waits elsewhere can reach 45 minutes.", "verified": "7 Oct 2026", "source": "https://www.nationaltrust.org.uk/visit/yorkshire/fountains-abbey-and-studley-royal-water-garden/your-accessible-visit-to-fountains-abbey-and-studley-royal", "tone": "green", "logo": { "src": "/assets/attractions/national-trust-logo.svg", "alt": "National Trust oak-leaf symbol", "theme": "light" }, "media": { "src": "/assets/attractions/fountains-abbey-access.webp", "alt": "A visitor using a National Trust mobility scooter on a level route beside Fountains Abbey ruins", "caption": "Bookable mobility equipment and the West Gate entrance provide the most practical level route to the abbey and water gardens.", "credit": "Official National Trust accessibility image", "source": "https://www.nationaltrust.org.uk/visit/yorkshire/fountains-abbey-and-studley-royal-water-garden/your-accessible-visit-to-fountains-abbey-and-studley-royal" } }, { "name": "Castle Howard", "slug": "castle-howard", "place": "York, North Yorkshire", "region": "Yorkshire & Humber", "type": "Historic house & gardens", "summary": "Accessible parking, a House platform lift, adapted toilets, wheelchairs, an off-road tramper, a wheelchair-accessible land train and free Essential Carer admission support the visit.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Accessible toilets", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free Essential Carer ticket", "summary": "Essential Carers can book complimentary admission online with the visitor they support. The Ticket Office requests qualifying evidence such as DLA, PIP, Attendance Allowance or an Access Card.", "source": "https://www.castlehoward.co.uk/visit/visitor-information/frequently-asked-questions" }, "note": "The platform lift serves the main House floor for wheelchairs under 225kg, but powered-chair and scooter users must transfer to a manual wheelchair. The High South and Chapel remain inaccessible. Gardens include slopes and uneven terrain, and the single off-road tramper should be reserved in advance.", "verified": "7 Oct 2026", "source": "https://www.castlehoward.co.uk/visit/visitor-information/accessibility", "tone": "gold", "logo": { "src": "/assets/attractions/castle-howard-logo.jpg", "alt": "Castle Howard logo", "theme": "light" }, "media": { "src": "/assets/attractions/castle-howard-access.webp", "alt": "A wheelchair user travelling on the platform stairlift inside Castle Howard", "caption": "The House platform lift reaches the principal floor, while some historic rooms remain inaccessible.", "credit": "Stannah case study image", "source": "https://www.stannahlifts.co.uk/case-studies/stannah-wheelchair-platform-lift-supports-access-all-castle-howard" } }, { "name": "North Yorkshire Moors Railway", "slug": "north-yorkshire-moors-railway", "place": "Pickering to Whitby, North Yorkshire", "region": "Yorkshire & Humber", "type": "Heritage railway", "summary": "Adapted carriages with portable ramps and accessible toilets, station access guides, designated parking and free carer travel support many journeys on this heritage railway.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Accessible toilets", "Tickets & concessions"], "ticketing": { "status": "One free necessary-companion ticket", "summary": "One necessary companion or carer travels free on standard services when the disabled visitor pays the full fare. Selected special events use a reduced carer fare and accepted evidence must be carried.", "source": "https://www.nymr.co.uk/plan-your-visit/accessibility/" }, "note": "Station access varies across this historic line. Wheelchair and scooter spaces are limited and equipment generally must be no more than 700mm wide, 1200mm long and 230kg occupied weight. Book accessible travel in advance and use the station-specific guides; wheelchairs at Pickering and Whitby are for platform access only.", "verified": "7 Oct 2026", "source": "https://www.nymr.co.uk/plan-your-visit/accessibility/", "tone": "brown", "logo": { "src": "/assets/attractions/north-yorkshire-moors-railway-logo.svg", "alt": "North Yorkshire Moors Railway logo", "theme": "dark" }, "media": { "src": "/assets/attractions/north-yorkshire-moors-railway-access.webp", "alt": "A wheelchair user beside a heritage train at Grosmont station", "caption": "Adapted heritage carriages have wider doors, portable ramps, wheelchair space and an accessible toilet.", "credit": "Official NYMR accessibility image, VisitEngland and Peter Kindersley", "source": "https://www.nymr.co.uk/plan-your-visit/accessibility/" } }, { "name": "Magna Science Adventure Centre", "slug": "magna-science-adventure-centre", "place": "Rotherham, South Yorkshire", "region": "Yorkshire & Humber", "type": "Science centre", "summary": "Lift and walkway access throughout visitor areas, Changing Places, accessible parking, sensory resources, quiet-space support and free 1:1 carer admission are provided in this former steelworks.", "tags": ["Step-free routes", "Accessible parking", "Changing Places", "Accessible toilets", "Sensory planning", "Queue assistance", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free official-carer ticket", "summary": "One official carer is admitted free with each full-paying child or adult. The ticket is arranged on arrival and qualifying employer, DLA or PIP evidence is required.", "source": "https://www.visitmagna.co.uk/accessibility-guide/" }, "note": "Magna is vast, cold, dark and noisy. The Big Melt show includes loud sound, strobe lighting, sparks and flame, and the Fire Pavilion lift lobby has motion-triggered electrical effects. Ear defenders and four sensory packs are limited and require refundable deposits. Staff can help with entry queues and locate a quiet space, but there is no formal fast-track scheme.", "verified": "7 Oct 2026", "source": "https://www.visitmagna.co.uk/accessibility-guide/", "tone": "orange", "logo": { "src": "/assets/attractions/magna-logo.png", "alt": "Magna Science Adventure Centre logo", "theme": "dark" }, "media": { "src": "/assets/attractions/magna-access.webp", "alt": "Children watching a bright science demonstration inside Magna Science Adventure Centre", "caption": "Magna is highly sensory; its access guide identifies loud, dark and strobe-lit areas and provides planning resources.", "credit": "Official Magna accessibility guide image", "source": "https://www.visitmagna.co.uk/accessibility-guide/" } }, { "name": "Chatsworth", "slug": "chatsworth-house", "place": "Bakewell, Derbyshire", "region": "East Midlands", "type": "Historic house, garden & farmyard", "summary": "Lift access through the House visitor route, accessible parking, mobility-aid hire, access maps and free accompanying-carer admission support visits across this large estate.", "tags": ["Step-free routes", "Accessible parking", "Mobility equipment", "Accessible toilets", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "One free accompanying-carer ticket", "summary": "A disabled visitor buying admission to the House, garden or farmyard may bring one accompanying carer free. Select the carer ticket when booking and bring accepted supporting evidence.", "source": "https://www.chatsworth.org/visit-chatsworth/visitor-information/accessibility/" }, "note": "The House visitor route is served by a lift, but parts of the garden, farmyard and wider park have gradients, gravel, cobbles or other historic surfaces. Blue Badge parking and the limited supply of wheelchairs or garden mobility scooters are best reserved when booking, particularly at busy seasonal events.", "verified": "7 Oct 2026", "source": "https://www.chatsworth.org/visit-chatsworth/visitor-information/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/chatsworth-logo.svg", "alt": "Chatsworth logo", "theme": "light" }, "media": { "src": "/assets/attractions/chatsworth-access.jpg", "alt": "A wheelchair user visiting the Sculpture Gallery at Chatsworth with family and a member of staff", "caption": "Chatsworth publishes accessible routes and provides lift access through the House visitor route.", "credit": "Official Chatsworth accessibility image", "source": "https://www.chatsworth.org/visit-chatsworth/visitor-information/accessibility/" } }, { "name": "Heights of Abraham", "slug": "heights-of-abraham", "place": "Matlock Bath, Derbyshire", "region": "East Midlands", "type": "Cable car, caverns & hilltop estate", "summary": "Cable cars can stop for disabled visitors and use a boarding ramp, while the hilltop buildings are accessible; steep terrain and inaccessible cavern sections substantially limit some visits.", "tags": ["Partial step-free access", "Accessible toilets", "Sensory planning", "Hearing support", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "50% essential-companion discount", "summary": "An essential companion accompanying a disabled guest receives 50% off rather than free admission. Accepted disability or carer evidence must be shown; a Blue Badge alone is not accepted.", "source": "https://www.heightsofabraham.com/plan-your-visit/tickets-and-prices" }, "note": "The route from the nearest public car park includes an approximately 400-metre walk and a very steep slope to the base station. Mobility scooters are not recommended, no wheelchairs are available to hire, cable-car cabins have a maximum wheelchair size of 105 by 60cm, and the natural caverns and Victoria Prospect Tower are not wheelchair accessible.", "verified": "7 Oct 2026", "source": "https://www.heightsofabraham.com/plan-your-visit/accessibility", "tone": "teal", "logo": { "src": "/assets/attractions/heights-of-abraham-logo.png", "alt": "Heights of Abraham H symbol", "theme": "dark" }, "media": { "src": "/assets/attractions/heights-of-abraham-access.jpg", "alt": "Cable cars travelling above the steep wooded Heights of Abraham estate", "caption": "The cable cars can be stopped and ramped for wheelchair boarding, but steep gradients shape access across the estate.", "credit": "Official Heights of Abraham image", "source": "https://www.heightsofabraham.com/plan-your-visit/accessibility" } }, { "name": "Crich Tramway Village", "slug": "crich-tramway-village", "place": "Crich, Derbyshire", "region": "East Midlands", "type": "Heritage tramway museum", "summary": "Ramps or lifts serve visitor facilities, a smoother route bypasses much of the cobbled street, wheelchairs are available and an adapted access tram is being introduced.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Accessible toilets", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer or personal-assistant admission", "summary": "Carers and personal assistants receive free admission alongside the attraction's disabled concession ticket. Official eligibility evidence is requested at admission.", "source": "https://tramway.co.uk/visit/accessibility/" }, "note": "The historic street is cobbled, although the marked Smoothway offers a more practical route. There is no Changing Places toilet; staff can provide access to the First Aid hut for older-child or adult changing. Heritage tram boarding varies, so confirm the adapted Access Tram's operating arrangements before relying on a tram ride.", "verified": "7 Oct 2026", "source": "https://tramway.co.uk/visit/accessibility/", "tone": "orange", "logo": { "src": "/assets/attractions/crich-tramway-village-logo.svg", "alt": "Crich Tramway Village logo", "theme": "light" }, "media": { "src": "/assets/attractions/crich-tramway-village-access.png", "alt": "Visitors using the accessible outdoor route at Crich Tramway Village", "caption": "The museum identifies accessible facilities and a smoother alternative to its historic cobbled street.", "credit": "Official Crich Tramway Village accessibility image", "source": "https://tramway.co.uk/visit/accessibility/" } }, { "name": "Twycross Zoo", "slug": "twycross-zoo", "place": "Atherstone, Leicestershire", "region": "East Midlands", "type": "Zoo", "summary": "Most animal habitats and visitor facilities are wheelchair accessible, with Changing Places, accessible parking and bookable mobility equipment available.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Changing Places", "Accessible toilets", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion ticket via Nimbus", "summary": "Approved visitors can book the number of complimentary Essential Companions shown by their Access Card or free Twycross Digital Access Pass. Apply through Nimbus at least seven working days before visiting.", "source": "https://twycrosszoo.org/plan-your-visit/accessibility/" }, "note": "The free Digital Access Pass requires an evidence-based Nimbus application at least seven working days in advance. Some animal houses, including the inside of the lemur house, are not wheelchair accessible. Assistance dogs must check in and are excluded from selected habitats for animal welfare and biosecurity; alternative routes should be discussed with Guest Services.", "verified": "7 Oct 2026", "source": "https://twycrosszoo.org/plan-your-visit/accessibility/", "tone": "purple", "logo": { "src": "/assets/attractions/twycross-zoo-logo.svg", "alt": "Twycross Zoo logo", "theme": "dark" }, "media": { "src": "/assets/attractions/twycross-zoo-access.jpg", "alt": "A giraffe at Twycross Zoo", "caption": "Most animal habitats are wheelchair accessible, although some indoor areas and assistance-dog routes are restricted.", "credit": "Official Twycross Zoo image", "source": "https://twycrosszoo.org/plan-your-visit/accessibility/" } }, { "name": "Nottingham Castle", "slug": "nottingham-castle", "place": "Nottingham, Nottinghamshire", "region": "East Midlands", "type": "Castle museum & art gallery", "summary": "The museum galleries are lift-served, with Changing Places, wheelchairs, sensory resources and free carer admission, but the historic cave tours remain step-only.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Changing Places", "Accessible toilets", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer admission", "summary": "A carer is admitted free with a paying visitor. Accessible parking is limited and should be requested from the venue before the visit.", "source": "https://www.nottinghamcastle.org.uk/accessibility/" }, "note": "Lifts reach all public museum floors, but the historic grounds include slopes and uneven surfaces. Cave tours involve steep, undulating steps, sometimes without handrails, and have no lift access; contact the venue in advance if an adapted tour is required. Blue Badge parking is limited and unavailable on some event dates.", "verified": "7 Oct 2026", "source": "https://www.nottinghamcastle.org.uk/accessibility/", "tone": "brown", "logo": { "src": "/assets/attractions/nottingham-castle-logo.png", "alt": "Nottingham Castle logo", "theme": "light" }, "media": { "src": "/assets/attractions/nottingham-castle-access.jpg", "alt": "Nottingham Castle museum building above the historic cave entrance", "caption": "Museum floors are lift-served, while separate cave-tour routes remain accessible only by steps.", "credit": "Official Nottingham Castle image", "source": "https://www.nottinghamcastle.org.uk/accessibility/" } }, { "name": "Wollaton Hall and Deer Park", "slug": "wollaton-hall-and-deer-park", "place": "Nottingham, Nottinghamshire", "region": "East Midlands", "type": "Natural history museum & park", "summary": "Public museum galleries are lift-served, with Changing Places, mobility parking, wheelchairs, quiet sessions and free carer admission available.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Changing Places", "Accessible toilets", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer admission", "summary": "The Natural History collections are free to visit. Where a visitor buys a ticket for a paid tour or exhibition, their carer is admitted free.", "source": "https://wollatonhall.org.uk/accessibility/" }, "note": "Platform and internal lifts serve public galleries, but the front lift has a 200kg limit described as 100kg for the wheelchair and 100kg for its user; heavier chairs must use the West Entrance arrangement. Behind-the-scenes tours contain extensive steps, including a 300-step spiral route to the Prospect Room, and require advance discussion for adjustments.", "verified": "7 Oct 2026", "source": "https://wollatonhall.org.uk/accessibility/", "tone": "green", "logo": { "src": "/assets/attractions/wollaton-hall-logo.svg", "alt": "Wollaton Hall logo", "theme": "light" }, "media": { "src": "/assets/attractions/wollaton-hall-access.jpg", "alt": "Wollaton Hall and Deer Park visitor artwork", "caption": "Lift access covers the public museum galleries, while historic tour routes include substantial stairs.", "credit": "Official Wollaton Hall image", "source": "https://wollatonhall.org.uk/accessibility/" } }, { "name": "Lincoln Castle", "slug": "lincoln-castle", "place": "Lincoln, Lincolnshire", "region": "East Midlands", "type": "Castle, prison & Magna Carta exhibition", "summary": "An accessible East Gate route, loan wheelchairs, accessible toilets, hearing loops and sensory support serve the principal exhibitions, but the Wall Walk remains inaccessible to wheelchair users.", "tags": ["Partial step-free access", "Mobility equipment", "Accessible toilets", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer admission on arrival", "summary": "Carers of disabled visitors are admitted free. The complimentary ticket must be collected from the shop or ticket office on arrival and proof of eligibility may be requested.", "source": "https://www.lincolncastle.com/castle/plan/accessibility" }, "note": "Use the paved East Gate route; the ramp at West Gate is too steep to be an accessible entrance. There is no visitor parking on site. The Medieval Wall Walk has steps and uneven surfaces and is not suitable for wheelchair users, and the accessible toilet has a hoist but no adult changing bench.", "verified": "7 Oct 2026", "source": "https://www.lincolncastle.com/castle/plan/accessibility", "tone": "gold", "logo": { "src": "/assets/attractions/lincoln-castle-logo.png", "alt": "Lincoln Castle logo", "theme": "light" }, "media": { "src": "/assets/attractions/lincoln-castle-access.jpg", "alt": "Accessible route beside the historic walls at Lincoln Castle", "caption": "The principal exhibitions have accessible routes, but the elevated Medieval Wall Walk remains step-only.", "credit": "Official Lincoln Castle accessibility image", "source": "https://www.lincolncastle.com/castle/plan/accessibility" } }, { "name": "Belton Estate", "slug": "belton-estate", "place": "Grantham, Lincolnshire", "region": "East Midlands", "type": "Historic house, park & gardens", "summary": "A dedicated accessibility hub, Changing Places, mobility-equipment hire, an accessible shuttle and improved level routes support visits across the estate.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Changing Places", "Accessible toilets", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free Essential Companion admission", "summary": "The National Trust Essential Companion scheme allows a disabled visitor to bring one or two necessary companions free. Ask the Welcome Team if a card has not yet been arranged.", "source": "https://www.nationaltrust.org.uk/visit/nottinghamshire-lincolnshire/belton-estate/accessibility-at-belton-estate" }, "note": "The mansion's upper ground floor uses a stairclimber that requires transfer into the device and then a manual wheelchair; the first floor is stairs-only. Mobility scooters cannot enter the mansion. Cobbles, loose gravel, grass and seasonal mud affect parts of the gardens and park, although trampers, wheelchairs, rollators and a shuttle are available subject to capacity.", "verified": "7 Oct 2026", "source": "https://www.nationaltrust.org.uk/visit/nottinghamshire-lincolnshire/belton-estate/accessibility-at-belton-estate", "tone": "green", "logo": { "src": "/assets/attractions/national-trust-logo.svg", "alt": "National Trust oak-leaf symbol", "theme": "light" }, "media": { "src": "/assets/attractions/belton-estate-access.webp", "alt": "A wheelchair user moving through Belton Estate's improved stable-yard route", "caption": "Belton's accessibility hub, mobility equipment and improved routes support planning around its historic surfaces.", "credit": "Official National Trust accessibility image", "source": "https://www.nationaltrust.org.uk/visit/nottinghamshire-lincolnshire/belton-estate/accessibility-at-belton-estate" } }, { "name": "Burghley House", "slug": "burghley-house", "place": "Stamford, Lincolnshire", "region": "East Midlands", "type": "Historic house, gardens & adventure play", "summary": "Accessible parking and toilets, stairlift access to the State Rooms, manual wheelchairs and sensory resources support visits to the House, gardens and play areas.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Accessible toilets", "Sensory planning", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer ticket", "summary": "A complimentary carer ticket is available for the House, Gardens and Adventure Play. Add it during online booking and bring one of the accepted forms of carer-status evidence.", "source": "https://burghley.co.uk/plan-your-visit/accessibility" }, "note": "Reaching the first-floor State Rooms and Orangery uses stairlifts, and the visitor must transfer independently or with their own companion because staff cannot provide physical transfer assistance. Mobility scooters cannot reach the State Rooms, while gravel paths and uneven, pathless garden areas may be difficult for wheelchairs and scooters.", "verified": "7 Oct 2026", "source": "https://burghley.co.uk/plan-your-visit/accessibility", "tone": "gold", "logo": { "src": "/assets/attractions/burghley-house-logo.png", "alt": "Burghley House heraldic crest", "theme": "dark" }, "media": { "src": "/assets/attractions/burghley-house-access.jpg", "alt": "Burghley House viewed across its parkland", "caption": "The House uses stairlifts for its principal rooms, while historic garden surfaces require route planning.", "credit": "Official Burghley House image", "source": "https://burghley.co.uk/plan-your-visit/accessibility" } }, { "name": "National Justice Museum", "slug": "national-justice-museum", "place": "Nottingham, Nottinghamshire", "region": "East Midlands", "type": "Justice and social-history museum", "summary": "Step-free courtyard entry, lift access to most areas, accessible toilets, a sensory map and virtual alternatives support visits to this historic courthouse and gaol.", "tags": ["Partial step-free access", "Accessible toilets", "Sensory planning", "Hearing loops", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer or personal-assistant ticket", "summary": "A carer or personal assistant is admitted free with a paying visitor but needs a complimentary ticket. Contact the museum to book it and bring accepted supporting ID.", "source": "https://www.nationaljusticemuseum.org.uk/museum/visit/accessibility" }, "note": "The Grade II* listed building has five floors, low ceilings, uneven floors, narrow openings and very low lighting in places. Lifts reach most but not all areas; the women's cells, dark cells, debtors' prison and dungeons include step-only sections. A co-produced film provides virtual access to several challenging spaces.", "verified": "7 Oct 2026", "source": "https://www.nationaljusticemuseum.org.uk/museum/visit/accessibility", "tone": "navy", "logo": { "src": "/assets/attractions/national-justice-museum-logo.svg", "alt": "National Justice Museum logo", "theme": "dark" }, "media": { "src": "/assets/attractions/national-justice-museum-access.jpg", "alt": "Children taking part in a historical learning activity at the National Justice Museum", "caption": "Sensory mapping and virtual access help visitors plan around dark, narrow and step-only historic spaces.", "credit": "Official National Justice Museum image", "source": "https://www.nationaljusticemuseum.org.uk/museum/visit/accessibility" } }, { "name": "Alnwick Castle", "slug": "alnwick-castle", "place": "Alnwick, Northumberland", "region": "North East", "type": "Historic castle & family attraction", "summary": "Forward parking, pre-bookable mobility scooters and a free essential-carer ticket support visits, but several important historic interiors have transfer or step-only access.", "tags": ["Partial step-free access", "Accessible parking", "Mobility equipment", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer ticket", "summary": "One carer is admitted free with a disabled visitor. The complimentary ticket is issued on arrival and the castle asks visitors to bring accepted proof of eligibility.", "source": "https://www.alnwickcastle.com/plan-your-visit/visitor-information/opening-times-ticket-prices" }, "note": "The main car park is about 600 metres from the entrance, with designated spaces and limited closer parking arrangements. Free mobility scooters can be reserved. Cobbles, gravel, grass and gradients affect routes. The State Rooms require seven steps to a small seated lift and transfer out of a wheelchair; powered chairs and scooters cannot enter. The Great Kitchen remains step-only.", "verified": "7 Oct 2026", "source": "https://www.alnwickcastle.com/plan-your-visit/visitor-information/accessibility", "tone": "gold", "logo": { "src": "/assets/attractions/alnwick-castle-logo.svg", "alt": "Alnwick Castle logo", "theme": "dark" }, "media": { "src": "/assets/attractions/alnwick-castle-access.jpg", "alt": "Alnwick Castle and its historic courtyard buildings", "caption": "Historic surfaces and restricted access to some interiors make route planning important at Alnwick Castle.", "credit": "Official Alnwick Castle image", "source": "https://www.alnwickcastle.com/plan-your-visit/visitor-information/accessibility" } }, { "name": "Bamburgh Castle", "slug": "bamburgh-castle", "place": "Bamburgh, Northumberland", "region": "North East", "type": "Historic castle & coastal attraction", "summary": "Forward parking, a buggy shuttle, accessible toilets and reduced admission are available, but wheelchair and walking-aid users cannot enter much of the castle's visitor route.", "tags": ["Limited step-free access", "Accessible parking", "Accessible toilets", "Assistance dogs", "Tickets & concessions", "Virtual alternative"], "ticketing": { "status": "Reduced disabled admission and free carer", "summary": "A reduced accessibility admission price is available and one carer is admitted free. Tickets are arranged on arrival and supporting proof is requested.", "source": "https://www.bamburghcastle.com/visit-us/" }, "note": "Accessible parking is available near the entrance and a free buggy shuttle can help with the steep approach. The first five rooms are accessible, but wheelchairs, walking aids and crutches cannot be used beyond the King's Hall. The remaining rooms use stairs, and the battlements, cafe and gift shop are not wheelchair accessible. An audiovisual presentation covers inaccessible rooms, and two accessible toilets are provided.", "verified": "7 Oct 2026", "source": "https://www.bamburghcastle.com/accessibility-statement/", "tone": "navy", "logo": { "src": "/assets/attractions/bamburgh-castle-logo.svg", "alt": "Bamburgh Castle logo", "theme": "light" }, "media": { "src": "/assets/attractions/bamburgh-castle-access.jpg", "alt": "View from the battlements of Bamburgh Castle", "caption": "Only the first part of the castle route is accessible to wheelchair and walking-aid users.", "credit": "Official Bamburgh Castle image", "source": "https://www.bamburghcastle.com/visit-us/" } }, { "name": "The Auckland Project", "slug": "the-auckland-project", "place": "Bishop Auckland, County Durham", "region": "North East", "type": "Palace, museums, gardens & heritage park", "summary": "Wheelchair access and lifts serve the principal palace, museums and tower, with free essential-carer admission, although the Walled Garden and parts of the Deer Park remain difficult or inaccessible.", "tags": ["Mostly step-free access", "Lifts", "Mobility equipment", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free essential-carer ticket", "summary": "A free essential-carer or personal-assistant ticket is available for a disabled visitor. The venue asks for accepted identification when the ticket is collected.", "source": "https://aucklandproject.org/visit-us/accessibility/" }, "note": "Auckland Palace, the Faith Museum, Mining Art Gallery, Spanish Gallery and Auckland Tower are wheelchair accessible, using lifts where required. A small number of manual wheelchairs can be borrowed. The Walled Garden is not currently wheelchair accessible, and the Deer Park's gradients and terrain mean the venue recommends a powered wheelchair or mobility scooter.", "verified": "7 Oct 2026", "source": "https://aucklandproject.org/visit-us/accessibility/", "tone": "purple", "logo": { "src": "/assets/attractions/the-auckland-project-logo.png", "alt": "The Auckland Project logo", "theme": "light" }, "media": { "src": "/assets/attractions/the-auckland-project-access.jpg", "alt": "Auckland Palace seen from its grounds", "caption": "The principal indoor attractions are wheelchair accessible, while the Walled Garden and Deer Park need particular planning.", "credit": "Official Auckland Project image", "source": "https://aucklandproject.org/visit-us/accessibility/" } }, { "name": "Raby Castle, Park and Gardens", "slug": "raby-castle-park-and-gardens", "place": "Staindrop, County Durham", "region": "North East", "type": "Historic castle, park & gardens", "summary": "Accessible parking, toilets, Changing Places and a free carer ticket support visits, but the castle interior has substantial step barriers and no loan wheelchairs or scooters.", "tags": ["Limited step-free access", "Accessible parking", "Changing Places", "Accessible toilets", "Digital alternative", "Tickets & concessions"], "ticketing": { "status": "Disabled concession and free carer", "summary": "A concession price is offered to disabled visitors and a carer is admitted free with valid carer identification.", "source": "https://www.raby.co.uk/raby-castle/faqs/" }, "note": "The castle is roughly 350 metres from the visitor entrance along an incline and wheelchairs or scooters are not available to borrow. Only part of the ground floor is step-free; sets of three and four steps interrupt the full ground-floor route and the upper floor requires 41 steps. A digital castle tour and video offer alternatives. Accessible toilets and a Changing Places facility are available outside the castle.", "verified": "7 Oct 2026", "source": "https://www.raby.co.uk/raby-castle/your-visit/plan-your-day/parking-accessibility/", "tone": "gold", "logo": { "src": "/assets/attractions/raby-castle-logo.png", "alt": "Raby Castle logo", "theme": "light" }, "media": { "src": "/assets/attractions/raby-castle-access.jpg", "alt": "Accessible parking and arrival area at Raby Castle", "caption": "Arrival facilities are accessible, but the historic castle interior includes substantial step-only areas.", "credit": "Official Raby Castle accessibility image", "source": "https://www.raby.co.uk/raby-castle/your-visit/plan-your-day/parking-accessibility/" } }, { "name": "Durham Cathedral", "slug": "durham-cathedral", "place": "Durham, County Durham", "region": "North East", "type": "Cathedral, museum & World Heritage Site", "summary": "The nave and museum's principal route have step-free or lift access, accessible toilets and free general entry, while several historic chapels, the library and tower remain step-only.", "tags": ["Partial step-free access", "Lifts", "Accessible toilets", "Hearing support", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free cathedral entry; carer concessions for paid visits", "summary": "General cathedral admission is free, with donations welcomed. Where a paid cathedral event or museum ticket offers concessions, an accompanying carer can be admitted free subject to the published terms and supporting evidence.", "source": "https://www.durhamcathedral.co.uk/legal/terms-and-conditions" }, "note": "The nave is accessible and the museum uses ramps, platforms and lifts, with an accessible toilet available. Uneven historic floors require care. The Feretory, Chapel of the Nine Altars and Refectory Library include stair-only access, and the Cathedral Tower is a long stair climb. Some areas are dimly lit and the cathedral can become busy or noisy during services and events.", "verified": "7 Oct 2026", "source": "https://www.durhamcathedral.co.uk/explore/the-cathedral-building-and-grounds/the-north-transept", "tone": "navy", "logo": { "src": "/assets/attractions/durham-cathedral-logo.png", "alt": "Durham Cathedral emblem", "theme": "light" }, "media": { "src": "/assets/attractions/durham-cathedral-access.jpg", "alt": "Durham Cathedral viewed from the south", "caption": "The main cathedral and museum route is accessible, with step-only exceptions in several historic spaces.", "credit": "Official Durham Cathedral image", "source": "https://www.durhamcathedral.co.uk/" } }, { "name": "Baltic Centre for Contemporary Art", "slug": "baltic-centre-for-contemporary-art", "place": "Gateshead, Tyne and Wear", "region": "North East", "type": "Contemporary art gallery", "summary": "Free gallery entry, level access, lifts to every floor, adult-changing facilities, mobility equipment and extensive sensory and communication support make Baltic strongly accessible.", "tags": ["Step-free access", "Lifts", "Accessible parking", "Changing Places", "Mobility equipment", "Sensory planning", "Hearing support", "Tickets & concessions"], "ticketing": { "status": "Free entry and free carers at paid events", "summary": "Gallery admission is free. For paid events, carers can attend free and Baltic says no proof is required; contact the venue to arrange the ticket.", "source": "https://baltic.art/plan-your-visit/supporting-your-access-needs/" }, "note": "There is level entrance access and lift service to all floors, including an alternative non-glass lift. Blue Badge parking, wheelchairs and mobility scooters are available. Hoist-equipped adult-changing rooms with fold-down beds are provided on the ground floor and Level 2. Large print, captions, audio description, BSL, sensory bags and a quiet space can support different access needs.", "verified": "7 Oct 2026", "source": "https://baltic.art/plan-your-visit/supporting-your-access-needs/", "tone": "purple", "logo": { "src": "/assets/attractions/baltic-logo.svg", "alt": "Baltic Centre for Contemporary Art logo", "theme": "light" }, "media": { "src": "/assets/attractions/baltic-access.webp", "alt": "Accessible visitor welcome area inside Baltic", "caption": "Baltic combines step-free circulation with adult-changing, sensory and communication support.", "credit": "Official Baltic accessibility image", "source": "https://baltic.art/plan-your-visit/supporting-your-access-needs/" } }, { "name": "Great North Museum: Hancock", "slug": "great-north-museum-hancock", "place": "Newcastle upon Tyne, Tyne and Wear", "region": "North East", "type": "Natural history, archaeology & world-cultures museum", "summary": "Free entry, step-free access, lifts, accessible toilets, sensory resources and captioned or signed content provide broad support across this multi-floor museum.", "tags": ["Step-free access", "Lifts", "Accessible parking", "Mobility equipment", "Accessible toilets", "Sensory planning", "Hearing support", "Tickets & concessions"], "ticketing": { "status": "Free museum entry", "summary": "General museum admission is free. The Planetarium has a small separate charge, with free admission stated for visitors with visual impairments.", "source": "https://www.northeastmuseums.org.uk/greatnorthmuseum/visit-us/access-information" }, "note": "A ramp and external platform lift serve the entrance, and internal lifts reach all floors with voice and Braille controls. Four accessible parking bays and accessible toilets on each floor are provided. A ground-floor toilet includes a shower, seat and adult changing table, although the nearest fully equipped Changing Places toilet is across the road. Ear defenders, sensory bags, a visual story, captions and BSL content are available.", "verified": "7 Oct 2026", "source": "https://www.northeastmuseums.org.uk/greatnorthmuseum/visit-us/access-information", "tone": "green", "logo": { "src": "/assets/attractions/great-north-museum-logo.svg", "alt": "North East Museums logo", "theme": "light" }, "media": { "src": "/assets/attractions/great-north-museum-access.jpg", "alt": "Interior gallery at Great North Museum Hancock", "caption": "Lift access, sensory resources and accessible facilities support visits throughout the museum.", "credit": "Official North East Museums image", "source": "https://www.northeastmuseums.org.uk/greatnorthmuseum/visit-us/access-information" } }, { "name": "Discovery Museum", "slug": "discovery-museum-newcastle", "place": "Newcastle upon Tyne, Tyne and Wear", "region": "North East", "type": "Science, industry & local-history museum", "summary": "Free entry, lifts across the public floors, Changing Places, loan wheelchairs and accessible communication make the principal museum route broadly accessible.", "tags": ["Step-free access", "Lifts", "Accessible parking", "Changing Places", "Mobility equipment", "Hearing support", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free museum entry", "summary": "General admission to Discovery Museum is free, although donations are welcomed and some special activities may be separately ticketed.", "source": "https://www.northeastmuseums.org.uk/discoverymuseum/visit/access-information" }, "note": "Lifts serve the lower ground, ground, first and second floors and the fourth-floor event space. Two wheelchairs are available, assistance dogs are welcome and audiovisual material is subtitled, with BSL in some galleries. A ground-floor Changing Places toilet has a hoist and adult bench, with other accessible toilets around the building. Current roof works and scaffolding may introduce extra noise, so check before visiting if sound sensitivity is a concern.", "verified": "7 Oct 2026", "source": "https://www.northeastmuseums.org.uk/discoverymuseum/visit/access-information", "tone": "green", "logo": { "src": "/assets/attractions/discovery-museum-logo.svg", "alt": "North East Museums logo", "theme": "light" }, "media": { "src": "/assets/attractions/discovery-museum-access.jpg", "alt": "Turbinia ship display inside Discovery Museum", "caption": "Lifts and accessible visitor facilities connect Discovery Museum's principal galleries.", "credit": "Official North East Museums image", "source": "https://www.northeastmuseums.org.uk/discoverymuseum/visit/access-information" } }, { "name": "WWT Washington Wetland Centre", "slug": "wwt-washington-wetland-centre", "place": "Washington, Tyne and Wear", "region": "North East", "type": "Wetland wildlife centre", "summary": "Mostly level, hard-surfaced routes, accessible hides, parking and toilets, loan wheelchairs and free carer admission support wildlife visits across the reserve.", "tags": ["Mostly step-free access", "Accessible parking", "Mobility equipment", "Accessible toilets", "Assistance dogs", "Tickets & concessions"], "ticketing": { "status": "Free carer admission", "summary": "A carer assisting a disabled visitor is admitted free. Discounted Universal Credit tickets are also available when booked under the published conditions.", "source": "https://www.wwt.org.uk/wetland-centres/washington/plan-your-visit" }, "note": "The main path network is largely level, wide and hard surfaced, with accessible walkways and a selection of step-free hides. Wheelchairs can be borrowed and accessible parking and toilets are available. Assistance dogs are welcome on most routes but cannot enter the Close Encounters and Ganderland walk-through exhibits because of animal welfare restrictions. Opening days vary seasonally, so check the live timetable.", "verified": "7 Oct 2026", "source": "https://www.wwt.org.uk/wetland-centres/accessibility", "tone": "green", "logo": { "src": "/assets/attractions/wwt-washington-logo.svg", "alt": "WWT Washington logo", "theme": "light" }, "media": { "src": "/assets/attractions/wwt-washington-access.jpg", "alt": "Visitors using the Estuary Tower at WWT Washington", "caption": "Mostly level surfaced paths and accessible viewing points support exploration of the wetland centre.", "credit": "Official WWT Washington image", "source": "https://www.wwt.org.uk/wetland-centres/washington/plan-your-visit" } }, { "name": "Royal Navy Museums: Hartlepool", "slug": "royal-navy-museums-hartlepool", "place": "Hartlepool, County Durham", "region": "North East", "type": "Maritime museum & historic ship", "summary": "The quayside and museum galleries provide step-free access, Changing Places and free carer admission, but failed ship lifts currently leave only HMS Trincomalee's gun deck wheelchair accessible.", "tags": ["Partial step-free access", "Lifts", "Accessible parking", "Changing Places", "Accessible toilets", "Sensory planning", "Tickets & concessions"], "ticketing": { "status": "Free carer ticket", "summary": "A complimentary carer ticket is available alongside the disabled visitor's admission ticket through the museum's booking system.", "source": "https://tickets.nmrn.org.uk/en/rnm-hartlepool/rnm-hartlepool-tickets" }, "note": "The paved historic quayside, museum galleries, accessible parking and toilets are wheelchair accessible, and a Changing Places facility is provided in the car park. On HMS Trincomalee, the lifts are out of service with no confirmed replacement date, leaving only the gun deck wheelchair accessible; the top deck, mess deck and hold require steps. Cannon and musket demonstrations are loud and smoky, with ear defenders available.", "verified": "7 Oct 2026", "source": "https://www.royalnavymuseums.org.uk/visit-us/hartlepool", "tone": "navy", "logo": { "src": "/assets/attractions/royal-navy-museums-hartlepool-logo.png", "alt": "Royal Navy Museums Hartlepool logo", "theme": "light" }, "media": { "src": "/assets/attractions/royal-navy-museums-hartlepool-access.webp", "alt": "Visitors on the deck of HMS Trincomalee at Royal Navy Museums Hartlepool", "caption": "The quayside is accessible, but the ship's failed lifts currently restrict wheelchair users to the gun deck.", "credit": "Official Royal Navy Museums image", "source": "https://www.royalnavymuseums.org.uk/visit-us/hartlepool" } } ]